Walgreens 104 East Euclid Avenue, Des Moines, IA 50313

"Oz works in the pharmacy and needs serious training on how to treat customers today. If it wasn’t for the general manager, then I probably would not be a Walgreens customer anymore. Not letting a diabetic use the bathroom is unacceptable but once I talked with the GM I got to use it"

"I received a call around 5pm on a Sunday. I was asked MY name but the caller did not identify HERSELF and proceeded to ask me to verify my address! I asked who SHE was and she identified as Walgreens staff. I stated that I had no prescriptions pending and why was she calling me! She replied "I'll put that in your file" and hung up on me! WTH IS GOING ON?"

"If you don't have self respect, definitely work here. Shift lead Jade A. and store manager Mr. Blab will love that about you and happily trample and abuse your work ethic. 43% of customers are there to shoplift. Just walk out, there's no security! Rated 1 star because ZERO isn't an option!"

"My husband and I come in every single morning to buy cigarettes before the stores open. Today about 10 minutes ago an entitled cashier (claims to be the manager but quite frankly she lied because Scott is the General manager) was working and promptly threw a fit and argued with him how he couldn’t get cigarettes as he forgot is ID in the car. My husband had health problems and has purchased cigarettes off this women dozens of times as she has seen his ID countless times but instead of being accommodating this one time she pitches a fit and makes him in severe pain with his health problems walk back out to the car to get his ID and return. We literally come every single day multiple times a day. This is the first time he left his ID in the car. Congratulations you just lost your most common daily regulars we won’t be coming back if this awful lying woman is still working here"

"If I could give zero stars I would. I had an online order to pick up and prescriptions and the lady in the pharmacy was so rude and seemed to have control issues! We waited behind a truck for 10 minutes then we get up to the window and ask her for our order and she rudely asked us if we clicked "were here" on the email, explained no email yet but we still needed a Covid test and asked her for one and she tried to say we had to come back because our online order wasn't ready, then I got the email it was ready and told the lady that I clicked "I'm here" which is what she said we needed to do to get the order, THEN she said it wasn't actually ready yet so we had to pull in a waiting spot and we waited for another 10 minutes and no one came out! I had to go inside and just talk out loud to anyone who would listen and said what was going on and a worker said"I brought your order back to the pharmacy awhile ago! That pharmacy person just did NOT want to help us and made it so no one else helped us either! Worst experience ever after being a loyal customer since 2012! Not the first time I've been treated poorly here but this one was inhuman the way that lady treated us!"