Guide > Finance & Loans in Iowa > Finance & Loans in West Des Moines > U.S. Bank Branch

U.S. Bank Branch

225 50th Street, West Des Moines, IA 50265

● Closed
2.8 22
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Hours open
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Location & Phone number
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Reviews
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Hours open

Monday:

9:00 AM - 5:00 PM

Tuesday:

9:00 AM - 5:00 PM

Wednesday:

9:00 AM - 5:00 PM

Thursday:

9:00 AM - 5:00 PM

Friday:

9:00 AM - 5:00 PM

Saturday:

9:00 AM - 12:00 PM

Sunday:

Closed

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  • U.S. Bank Branch - 225 50th Street, West Des Moines, Iowa 50265, US

Location & Phone number

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225 50th St, West Des Moines, IA 50265, United States

515-221-2556
usbank.com
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About the Business

The U.S. Bank Branch located at 225 50th Street in West Des Moines, Iowa, is a trusted financial institution offering a wide range of banking services to individuals and businesses. With a strong reputation for excellent customer service and financial expertise, this branch provides convenient access to checking and savings accounts, loans, mortgages, investment services, and more. Whether you're looking to manage your personal finances or grow your business, the U.S. Bank Branch in West Des Moines is committed to helping you achieve your financial goals.

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Reviews

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Martha Owen:
1

"Worst customer service on the planet. I am locked out of my account online and the answer is it will take 5 business days to resolve. Seriously! It is my money and you cannot provide IT support in 2024 so I can gain access. No technical support. No IT vision. No customer service."

1 year ago
Melinda Stoner:
1

"Night deposit box doesn't open or close without a 5 minute struggle. Then if you have a lot of cash it won't fit in the teeny opening. It is unsafe and a great place to get robbed or murdered when trying to make drop. You have to get out of car to try to yank it open so you are very vulnerable. Staff gave keys out for box drop that do not open the night box which they think is funny but as previously stated it is unsafe and dangerous. Do not have good customer relations. All in all they are the worse bank ever.,"

1 year ago
M T:
1

"Leah and Reagan are just nasty people. I wouldn’t recommend this place to my worst enemy. What incompetent person made her a branch manager is beyond me. Awful bank if Leah is still there."

1 year ago
Taylor DeHon:
1

"Went in and paid off 39,000 and the check was cleared 1/4/22. I've called this branch numerous times and no one answers. I've called the 800 help line number and always get a go around answer about where the title is. It's been almost 2 months still no title for a vehicle that has no remaining loan balance. I've been told it's in the mail. Then early this week the dmv had an e title. I call dmv and nope their records indicate us bank hasn't released it. Then call 800 number again saying oh we will send you an email your title is being perfected. Absolutely, unacceptable for this to be happening!"

almost 3 years ago
mrn:
1

"Nothing like being in customer service and never being open when people need you. For people who want your money: they don't make much of an effort. EDIT: In response to the owner's response: I have done everything that I can online and was told to go to my local branch quickly to finish the process. I am able to bank completely online through other organizations and have no trouble completing things at other banks. Every time I have a problem, it is with US bank."

almost 3 years ago

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