Family Dollar

"Went there today to find my son something and there were literally filthy clothes hanging up for sale. Some of them looked like they were stuck under a fridge or behind a washer for years they were absolutely filthy and they had them up for sale with tags on them too. I’ve never gone into a store and seen that before it was disgusting and made me leave."

"Few of items were sold when I was finding what I need the exact item I was looking for. But, confinement store so far."

"It’s a good store, and it’s like a 10-20 minute walk to me. It mostly has great deals for snacks and I love going there for snacks or anything with good deals."

"This store has really went downhill in the last year or so? I use to love to shop here, but not since there’s a new manager? The store is poorly stocked, and dirty, and it use to not be that way? There’s an employee named Sue, that I’m surprised still has a job? She’s beyond rude, and if you dare ask her a question, she acts like she’s about to go off on you, or goes into argument mode? I would love for the District Manager to watch the cameras on 10/27/22 between 2-2:30pm, because her behavior towards me as a customer, was completely unprofessional! She’s always in a bad mood every time I’ve been in there, which is really unfortunate, that an employee is so hateful to customers, that it makes you not want to shop there?"

"Customer service is a critical part of your business. Based on this, it’s incredibly important to hire the right people for the job. Your customer service team will ultimately be the face of your company and the main point of human contact with your customers. Excellent customer service is the key to loyalty, retention, business growth and profits. Exceptional customer service means that you go above and beyond what the customer expects, you take that extra step to make them feel that you understand what they are going through and you want this to be the best experience they have ever had. Hiring the right staff will make your business THRIVE! Stephanie is the store manager at this location, and I have to say.... Her customer service skills are STELLAR!! She's always smiling and she's very knowledgeable of products and services. She and Sue work extremely well together. They also possess the following skills to make the business successful... Problem solving, Clear Communication, Empathy, Strong Time Management and most of all a POSITIVE ATTITUDE & PROFFESSIONALISM! You are both the reason that I will continue to shop at this location. Family Dollar is lucky to have you both!!!"