Greater Iowa Credit Union

"I needed to borrow and I set up a new loan online and chatted with representative.. It went so smooth and easy. Happened immediately. It was great!"

"Wow. The customer service is atrocious. Had a car loan through them and trying to get an answer is a chore. I paid off my loan and they took out the monthly payment after the fact. I called to get it back and the answer was, “umm, you’ll probably get it back sometime soon, I think. I don’t have your account pulled up.” What?"

"I LOVE Greater Iowa! They are so helpful and always have my back. Been a member for over 20 years. Belonged to other credit unions where I was like holy moly not good lol good people great rates. Can’t go wrong"

"Recently we got a second mortgage to pay for an unexpected home improvement project and pay off some other debt. Our loan officer Finny Gray was incredibly helpful as we navigated the process. Even after the loan was completed and the funds were in our account, she went above and beyond to help us. She even personally hand delivered a payoff check to another bank. She even went during her lunch break, I think. Finny was excellent and GICU was too. Thanks for everything."

"I've been with this bank for many years. The staff is rude! There's always a problem with my card whenever I use it! I Don't have access to my money right away. I'm always paying bank fees. Whenever outside vendors overcharge my card, GICU always tells me to call the vendor and dispute it with the vendor. Most times, the vendor's phone numbers aren't on my bank statement. However, GICU does a great job of protecting my information. And I will be closing out my account today!"