Kum & Go
About the Business
Kum & Go is a one-stop shop located at 205 2nd Street in Coralville, Iowa, United States. This institution offers a variety of services including an ATM, convenience store, finance options, food, gas station, meal takeaway, restaurant, and store. Whether you need to grab a quick snack, fill up your gas tank, or sit down for a meal, Kum & Go has you covered. With a wide range of products and services available, Kum & Go is the perfect place for all your everyday needs.
Photos
Location & Phone number
205 2nd St, Coralville, IA 52241, United States
Reviews
"Arrived to this kum & go store 3:07 pm Saturday picking up few drinks inside your store location .waited after a courville officer was waited on buying his items. I came up to the counter workstation id #1 .meleanted gentleman cashier ring up my items told me what the price was I scanned my credit card I was waiting for my receipt the cashier never asked me if I wanted my receipt. in a unpleasant not friendly in a very upset yelling at me he says to me you can go!!!! Unpleasant voice!!! Just rude totally mean while there was another customer standing behind me while the cashier was being totally rude to me.I look at the male cashier and ask for my receipt first time I've ever been to this store this cashier melenated male just seemed very negative rude tone towards me as a customer very huge lack of customer service I have to say. very unpleasant and giving eye balling type of staring body language in the kum & go store made me as customer feel very uncomfortable."
"Omg. I just grabbed the Wed special Of breakfast pizza slices. No no no no. Yuk . Sorry guys. It was like eating soft cardboard with gloop on top"
"I come here often, it's neat, tidy and well stocked. Cashier jasmine is always a pleasure with her friendly personality and quick to offer assistance. We need more customer service like this!"
"Staff was rude. A lady literally shooed me away when I tried to fuel up tonight when my car was on empty. They have a special pump that you are apparently not allowed to use. Said pump has no obvious markings informing you of this besides a tiny ignorable sticker that is the size and style as all the other stickers on a gas pump. That pump was supposed to be for handicapped people (first time I've ever seen or heard of such at a gas station), however they didn't bother to paint a symbol on the ground or give any obvious indication of that. Just a tiny camouflaging sticker that you can't see while driving. Not to mention, they chose the outermost pump to be the handicap one, which makes even less sense. How are the people who you intend to use this pump supposed to find it if it's largely unrecognizable? How am I supposed to know not to pull up at it? Why should staff have to stop doing their job to exit the building, just to scare off customers from that pump? If you want customers to know about it without staff having to resort to rude hand gestures from across the parking lot, then label it in an obvious way like normal parking lots do. I applaud this company's attempts at ADA compliance, but their horrible execution with labeling and subpar customer communication strategy may help lose more customers than it gains if this keeps up. I'll be avoiding this chain in the future."
"Had one of the best customer service experiences ever at this location. We weren't sure what energy drinks would help some tired tailgaters, but Tyler was up to the challenge. He personally walked us over to the cooler and helped us through all our options. His suggestions and positive attitude were much appreciated!"
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