Hy-Vee Pharmacy

"How about you actually stay open with the stores hours so people can actually get everything they need at the same time. Closing at 8 on a weeknight is stupid and you should be open till at least 10 if not 11. Also stop having an attitude when people call to ask a question about a prescription or when you’re in line and you get eye rolls when you’re waiting."

"Don’t use this pharmacy. I moved some prescriptions here from Walgreens to save money. Unfortunately it was not cheaper, and the experience is awful. Everyone seems grumpy and ready to argue with you. I gave it six months and every interaction there sucked. Going back to Walgreens."

"On 5/29/22 the pharmacy was closing at 6pm. I pulled into the drive thru at a quarter of 6. I truly thought it was probably a long shot that I’d get my prescriptions that were just sent over from Teladoc. Ashley from this pharmacy did me a HUGE courtesy and I was pulling out of HyVee by 5 after 6 with my meds. I am very appreciative so I can get to feeling better a whole day sooner! Thanks Ashley!!!"

"I dropped off a written prescription to be filled in the morning and told them I would be back to pick it up after I got off of work in the evening. They said no problem it would be ready…however I came through the drive through a few minutes before closing and they told me I would have to pick it up in the next day that it wasn’t available. I told them I was going out of town and I asked if they had the pills to fill it and they told me yes but they are closed and they wouldn’t fill it until morning. It was literally 8:00pm and I had been in the line and was at the window before 8. She was rude and not helpful at all! I’ll never go back!!"

"Had a script filled and tech used an acct that was not ours and charged us cash for the script instead of using our ins. Brought it to her attention and she refused to rerun the receipt. Later talked to Caleb and he would refund money but said people are new and could not help us so this does not happen again. I asked for manager, Ashley, but she was not in. No help from anyone. Please double check your receipt that they are using the correct account and ins. Meds are high enough without the tech not processing your order correctly."