Westfield Insurance Co 1075 Jordan Creek Parkway, West Des Moines, IA 50266

"Would rate a ZERO if I could. Suzanne is probably the most rude person I have ever had the displeasure of speaking with. And of course, they did not cover my claim, which seems to be their MO from reading other reviews. Steer clear!"

"We have rentals “insured” by Westfield and we pay a ridiculous sum of money every year to them for this insurance. They deny every claim. Would not recommend this company to any investor or really anyone that expects to use the insurance. Terrible service."

"Poor Customer Service, after being with them for a few years I'm trying to make a claim on my daughters car after a rollover accident and the claims rep is semi rude, unresponsive, has zero empathy and they are being unjust with the replacement value. Instead of using NADA book Value they have there own value system where they decide what a vehicle is worth. This is the 1st 1 Star review I have given anyone as I try to be forgiving as I can, but they earned it. Claim still unsettled in week 5 BTW"

"They insured us for 5 years and we had no claims. We bought a new house and they inspected before they insured it. Said everything looked good including the roof. We had a hail storm and our roof along with others in the area were damaged. We filed a claim and instead of paying it they hired an engineer to say the damage was preexisting and denied the claim. Terrible company and we canceled them soon thereafter."