Dunkin',

3240 Redhawk St, Coralville, IA 52241, United States

"I was a little skeptical after my first couple visits following the grand opening, but any reservations I had corrected themselves in the following weeks as the employees got more comfortable and experienced with orders. The staff here is wonderful. They always greet and interact with me and always seem to be smiling or otherwise in good spirits. The best part is getting my favorite coffee drinks the way I order them and having them taste exactly like I expect them to. I'm sure mistakes will eventually happen, but it's been wonderful not having my coffee taste like it's missing components like its flavor shot, or even worse, the coffee itself. I also don't have to worry about unwanted whipped cream on my frozen coffees, so that's another plus. The wait isn't bad, the drive thru isn't horrendous, and when anything runs out, the staff offers alternatives or easy refunds. My only real complaint would be to fire the person who designed the building and that entryway. (If it's windy, you're going to want to hold on TIGHT to that front door.) My only other suggestion would be outdoor seating. Given the proximity to nearby apartments and the hospital, I think it would be a nice location to sit outside in the summer. From someone who spends way too much of my time and money on Dunkin, I want to say this is *THE* location to go to for the best experience between Iowa City and North Liberty."

"I felt like I was in a version of The Ramones "Teenage Lobotomy" music video coming into this store. The server girl just sort of stared at me as I walked up to the counter, her black DD t-shirt was covered with some type of pet hair and was filthy. You guys need to shop at Dunn Brothers across the street maybe learn a few things about customer service."