Panera Bread 5010 Council Street Northeast, Cedar Rapids, IA 52402

"Clean and quiet. Place order for carryout. Should have checked order as I usually do prior to driving off but since they "Double Check" their orders as shown on the carryout slip, I did not. Big mistake on my part. Entire order was not there. I called and person that answered phone did not seem to care. I filled out survey sent to me and told them. Received email from them quickly and they made good. Was impressed with that. Will return since I think their food is so good."

"I used to eat here every day every morning for three years every day and they began messing up my order eight times out of 10 and I complained I kept giving them chances to get it right. There are times where my food would come. Two hours late I work remotely. It said 30 minutes more than once has this happened and everything would be cold messes up my whole day. I’ve been boycotting this restaurant now for over a year they have given me almost $400 in credits trying to get me to come back yet I won’t and I don’t think I’m going to because I see how they treat their long time customers and it got to this point where they were offering me $400 to come back"

"Originally I ordered a few items and when I arrived home, realized I was missing an item. I called, was told to come in, and get my food. I did just that. Lynn helped me out and got me my food, a refund for the food, AND some sweet treats to make up for the small mistake. The location was clean, had people doing school assignments, sorting legos, and other activities leading to a great atmosphere."

"Great place to grab a bite to eat or have a meeting. Nice, quiet, and clean!"