Pancheros Mexican Grill - Cedar Rapids Kirkwood

"Food is alright but service is miserable. I often go to this pancheros and almost everytime they’re rude, arguing, or talking about some inappropriate work place drama. Often my orders are not rang up correctly while the workers are rude to eachother and customers. I have walked into countless arguments between employees who are very disrespectful to eachother and customers"

"Ok. We went and food from here. First off the employee weren’t paying attention. They almost completely ignored my daughter when she was asking to put cheese on her burrito! the employee just began mixing it like my daughter was done ordering it? Took my daughter three times to get her attention not to mention the same employee kept almost putting the wrong things on the wrong burrito! Then when we got home and actually smelled our food it smelled like cigarettes?! Tasted like it too! It was gross so we took it back! The employees barely looked shocked and began making jokes! And then just to top it off there was no manager!"

"The edgewood Westdale location was unpleasant not only because of attitude s but food quality, order accuracy. Whole experience was unpleasant. I do food deliveries and had picked up food from there many times. To think they were on my bucket list to try and when I finally do I have the most uncomfortable experience. See full Google review for more detail"

"Received a burrito with a receipt wrapped in it. Disgusting. Ordered a burrito bowl.. no beans, no salsa , asked for extra chicken. informed by delivery that they had no chips or salsa . Was still charged for it. Never again! The company only offered a free burrito and chips and salsa ."

"My family came in at a whim of ordering food to go. The staff were helpful and multi-tasked amazingly. They made our orders with requests ( IE: coupons and extra orders) promptly and courteously. This location went above and beyond and deserve the utmost gratification during a busy rush for dinner. This business does their due diligence and I would highly recommend as the best location to dine or take out."