Furniture Row

"My wife liked a dinning room setup, so we purchased the item. Unfortunately, we had very bad experience with Furniture Row delivery, so I will wait until the set is delivered before providing review."

"What was supposed to be an exciting milestone for our 3 year old turned into disappointment and broken promises. We were told 2 weeks when we purchased our bed, it actually turned out to be 6. We were told our items were finally in, only to drive 40 minutes to the store to find out they were not. The manager, Jacob, told us he would have the items that were missing delivered to our home for free in 2 weeks. Our items were not delivered, and I had to call myself to find out when they arrived to the store. I reached out to the regional manager with no response. Be cautious when purchasing furniture here. The company only cares about your money, nothing else."

"Jason was absolutely an amazing salesman. His calm disposition was refreshing. He was efficient with his time and mine. He explained installation procedures, how extra boxes would be disposed of my delivery team and also sold me a furniture care system. I am a HAPPY costumer!"

"Jacob greeted me and I told him exact ly what I was looking for. He was very knowledgeable about his inventory. I went home and thought about what I wanted and what I needed from him to complete the sale. A few days later I went back and Jacob greeted me again and had an offer of an additional discount and free delivery that I needed. I was impressed that he had additional discount & worked with my desire for free delivery."