Genesis Health Clubs - 132nd & Center 2275 South 132nd Street, Omaha, NE 68144

"Salesperson Charlie is really something. He shamed me for using GLP-1 medications not knowing my medical history or reason for taking them. I left this gym due to dis satisfaction once, I am certainly not signing up again if a sales person wants to shame me for doing what I find to be in my best interest. ZERO STARS."

"This gym is truly starting to become such a joke. We’ve been enduring construction for over six months. There are four treadmills available and today when I came in - those were all not working. I pay $100+ a month and for what…a barely functioning facility with no showers, one working sink in the women’s locker room and less than 20 functioning pieces of cardio equipment. The hourly staff is nice enough - which is the only reason I’m finding it in my heart to leave two stars on this review instead of one. Why not do construction in phases instead of all at once. I’ll be cancelling my membership here shortly. ETA: I did cancel my membership and am now going to a much nicer, newer gym with a significant amount of more equipment that actually gets cleaned regularly. And no - the “added convenience” or “upgrade” of being able to go to other genesis gyms did not help. You should have only worked on parts of the gym at a time and/or significantly reduced fees during the remodel period. Closing the gym down was the last straw that pushed my husband and I to cancel and switch gyms."

"Like the huge variety of free weights and weight lifting machines along with the indoor track. And indoor and outdoor pools. The trainers are knowledgeable and helpful toward goals I'm trying to achieve."

"Ive been going here for 2 months now - great location and close to home. I am very excited for the renovation as the entire gym is outdated, run down and dirty. I have confidence this will improve once complete...however, it doesn't matter if the gym is up to date or not if it is not maintained. When I signed up, I specifically asked how often the equipment and overall space was cleaned. I was told all equipment is cleaned multiple times a day. I have gone various days at many different times - and never once have I seen an employee cleaning (nor the other members after they are done). Today, I used a handful of machines and cleaned it before/after each use - when I was done, my towel was black. They replenish the towels and rely on members to clean up after themselves which, in my opinion is fine, but that must be communicated to the members bc they are not doing it! If I do not see a change, I will cancel after my 6 months. I understand finding help is tough right now. Planet Fitness is spotless because they properly communicate to their members that they must wipe down machines - feel free to go that route Genesis! Please do something!"

"Picture update: almost all of the showers are non functioning in one way or another. Either no handle to operate, they are unable to turn off, missing a shower head, etc. really state of the art! Check out the black mold and dust traps too! Another update: nine months since my initial post about showers not working and nothing has been done… but don’t worry you can pay extra money to be a platinum member to get access to gyms with working showers. Update: Hey Genesis. How about when you say your going to fix the problems in your responses….you actually do it! Wow what a concept huh? Still only three working showers. The only thing the managers do is sit in the their offices at the front of the building and already have some excuse for why things are the way they are. Zero accountability. Genesis better get ready for a lawsuit. The boiling hot showers that don’t turn off and run 24/7 have burnt me multiple times. They clearly don’t value their customers safety or health. The shower area is disgusting, the steam room smells like feces and mildew, and the hot tub always has a rim of sludge around it. This place has definitely gone way way way down hill since Genesis acquired it. Hope the health inspector doesn’t see this post…"