Willis Cadillac 2121 Northwest 100th Street, Des Moines, IA 50325
About the Business
Willis Cadillac is a premier car dealership and service center located at 2121 Northwest 100th Street in Des Moines, Iowa. As an authorized Cadillac dealer, we offer a wide selection of new and pre-owned vehicles for sale, as well as expert car repair and maintenance services. Our finance department is available to help you secure the best possible financing options for your new vehicle purchase. Visit our store today to experience exceptional customer service and find the perfect Cadillac for your needs.
Photos
Location & Phone number
2121 NW 100th St, Des Moines, IA 50325, United States
Hours open
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"Willis always takes good care of me. Always very professional, timely & courteous. Just in for a simple oil change & tire rotation. Waited in their nice waiting room. Was done in a little over an hour. Car washed, vacuumed & interior wiped down…..and on my way."
"I always have all of my maintenance and repair work on my Cadillac XT5 done at Willis Cadillac. Their service is excellent! They will always go that extra mile for me if necessary."
"I recently had an exceptionally positive experience purchasing a vehicle. My sales consultant, Sterling, demonstrated a high level of care and professionalism, meticulously guiding me through the entire process to ensure it was seamless and straightforward. The approach was devoid of any pressure or obligatory upselling, which was greatly appreciated. The entire team at the dealership was welcoming and conducted themselves with utmost professionalism. For those in the market for a new Cadillac, I strongly recommend engaging with Sterling at Willis Cadillac for a superior buying experience. My sincere thanks to the team for their outstanding service and for facilitating such a remarkable experience."
"I recently purchased a vehicle from Willis Cadillac. The whole process was great. My sales person was knowledgeable, pleasant, and not pushy at all. Called the day after to make sure that everything went as well (it did). The day of the sale went quickly (I was in a hurry) and I met with someone to talk about the vehicle features and he also helped configure certain features to me personal preferences. I also met with someone who explained to me the services they provide post sale (cargo management systems, etc.) and how to contact them down the road if there was something I was interested in adding. Everything was great. Strongly recommend Willis ( specifically Quinn, Clay, and Troy) if you are looking for a vehicle."
"I purchased a 2022 Cadillac CT5-V in August from Todd Lee. He was fantastic to work with. Last week, I had scheduled oil change, tire rotation, 2 recalls, a fix to the pillar piece on the interior of the car as well as an estimate for a door ding (Grr). Aaron Weaver was the individual that I worked with in service and he was tremendous. He provided updates along the way and let me know that the pillar piece was actually broken and they needed to order it to replace, which would take about 1 week. He offered to let me keep the loaner vehicle I had been given while they waited for the part. A week later, Aaron called back to let me know the part had been installed. I asked about the door ding and he provided the quote and said that the body center would be able to squeeze it in the next morning. Since it was my first service, the oil change and tire rotation was complementary with the purchase of my vehicle. The recalls and pillar piece were warranty work and allowed for me to have the loaner vehicle at no cost to me. The only out-of-pocket I was responsible for was the door ding. I was very pleased with the service Cadillac provided throughout the whole process. My car was well taken care of while on the Willis Auto Campus lot. I was very happy to have Clockwork back this week! Thanks again for going above and beyond to provide amazing service to your customers!"
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