Car-X Tire & Auto 1400 Northwest 86th Street, Des Moines, IA 50325

"I did not have a good experience. The staff seems to be friendly. However the only reason I went there because I wanted to use their coupon that I get many times from them. However they it does not apply to my vehicle. No explanation and I did not bother to ask either."

"This used to be a five-star review, but unfortunately after today I’ll be servicing my vehicle elsewhere. I have always used Car-X, but I have had too many disappointments lately. I tried to make an appointment online, and I never heard back so I ended up calling and got a later time. I tried to use their WiFi after dropping off my vehicle so I could work, and they didn’t know what their own WiFi was. I left and spoke on the phone with the owner about my repair, and I had some questions about it. I asked if I could call him right back, and he said that was fine. I called back about 15 minutes later, and he had left for the day without communicating our conversation to anyone else. I go pick up my car and was vastly over-quoted for a part I could find elsewhere for much less. They couldn’t replicate the issue I was having with my oil light coming on, so they left it alone. They checked to make sure my oil itself was full, and said it was fine. I left and my car smelled of cigarettes. When I got home, my oil light was on and my car was leaking oil underneath. I checked the oil myself, and it was low. I have a new appointment with another company to hopefully get my issues resolved. I’ve had great experiences in the past but lately it’s been nothing but a headache."

"Great place to get your car worked on. Very knowledgeable & friendly. While reasonable I'd still say it's too expensive. But mechanics did their job well while being friendly. Definitely recommend if you're looking for a mechanic or shop to trust."

"Excellent service and work. Very professional mechanics and the managers go out their way to assist you and explain the reasons of what is happening to your car. Chris is very patient and friendly and goes out of the way to help customers. This place will do a good job and work with you and not overcharge or do services that do not to be done. Very trustworthy."

"Good people very reasonable. I told the lads exactly what I wanted done they did exactly that. Of course they called to see if I wanted to replace my Catalytic Converter for another $800 . I couldn’t afford that so they didn’t pressure me into doing that extra job. Overall decent price, great service. I’ll be back."