Bascom Truck & Automotive, Inc. 6645 Northeast 14th Street, Des Moines, IA 50313

"Did a horrible job on my husband's semi. Had an oil change done and the engine blew up within a month, had a new airbag put on and it lasted just as long as the engine. Also had bearings put on the trailer and they have lasted less than 6 months. Charged us a bunch of money for doing nothing."

"I had some work done here on my 2005 GMC Sierra 1500 truck in 2019. They replaced my brake lines after a failure and replaced an air conditioning compressor after it seized and they did good work on these repairs. The following spring the air conditioner in the truck was not blowing cold air so I took it back to have them look at it. They assessed the issue to be an actuator door behind the dash that would require the removal of the dash for repairs. I chose to wait on the repair at that time. Fast forward to 2022 and I wanted to get the air working so I got a second opinion from another shop. It turns out that the system just needed recharged and I was good to go. There is a actuator door behind the dash that is stuck but it is just the recirculation door and it is not worth $1500 to take out the dash just for that. I wish they would have been more clear on the diagnosis when I took the truck into the shop in 2020."

"I scheduled an appointment to have my brakes replaced on my E450 Ford. They got me checked in on time and did the repair when they said it would be done. I feel it was a fair price for all the work they had to do. My truck stops better than it has since I’ve owned it. I would definitely recommend this place!"

"Just did roadside call ! The best service that I ever see ! The weather was so bed but mechanic was super professional and super friendly !! Thank you so Mach for your help !"

"These guys are incredible. I called about a problem with our company truck's rear differential clutch pack and through a series of phone calls and a visit I have been impressed. The visit was an attempt to do a cheap fix for $40 before considering more costly repairs. Then, they went to the effort of researching the issue and calling the dealership that had performed previous maintenance, and presented me with information including a service bulletin they found that describes my issue and the solution perfectly. I made the remark to my colleague that I have never felt like a business had my best interest in mind like the guys at Bascom do (specifically Dick Bascom). We are practically looking for an excuse to give them our business in the future."