Caliber Collision 3700 Southwest 61st Street, Des Moines, IA 50321

"The entire experience at this location was absolutely amazing! Regina and Jim were so incredibly kind, knowledgeable and helpful throughout the entire process. We had a unique situation needing to get work done at a very specific time while on road trips (dropping off myself and being picked up later by my daughter). From the beginning they reassured me they could accommodate our situation and were patient with the special circumstances. They were so thoughtful in immediately calling to advise me that that they were afraid the insurance company would deem the car as a total loss due to the repair costs in case we wanted to pick it back up before leaving the area as planned. They were extremely accommodating in agreeing to keep the care secure there despite not getting the work done and being picked up later. They were so friendly, understanding and accommodating offering water and showing concern for myself and her after our long drives. Communication was always prompt and professional throughout the entire journey. Questions were always answered. They even showed empathy for the fact that insurance had actually refused to fix it due to the overall cost versus value. Later, they again went out of their way to assist us providing additional information long after the original assessment. I have just been wowed every step of the way as to the outstanding service provided. Their actions brought a smile to my face so many times despite a frustrating situation. We should all conduct ourselves in life and in business the way Regina and Jim do. Kudos and thank you again!!! :)"

"Very friendly staff! Getting an estimate was fast and easy and repairs were done very quickly as well. I would highly recommend Caliber Collision to everyone! You can tell they enjoy what they do and made the whole process easy and stress free"

"These guys were amazing! This review is more a positive one for their character and reputation. I recently relocated and my Jeep did not have a place for a license plate on the front. Jim helped me from the onset. They were fast they were reliable and they were genuine. What was the nuanced to me he would handle it with ease. Thank you Caliber Collision"

"The Group at Caliber Collision are great to deal with. A+ service and extremely nice. Thank you for your hard work and also taking care of my wife and sons vehicles in such a timely and professional manner. Great company! I would highly recommend using them. Thank you for a job well done."

"Working with Caliber was one of the best auto shop experiences I've ever had. From my very first interaction with them over the phone, to them helping me transfer all my "mom stuff" from the rental car back into my van, they were professional, friendly, and kind. I got regular updates on the status of the repair and it was completed a week before the original estimate. The quality of the repair was fantastic. They helped me feel better even in the midst of dealing with a hit-and-run. If I ever need a body shop for insurance or non-insurance covered reasons in the future, I will go to Caliber."