Valvoline Instant Oil Change

"Called Valvoline 15 min before closing time to see I'd they had time to fill and check a low tire on my daughter's car. I tried several gas stations myself and couldn't get the air to fill. The employee on the phone said absolutely we can help. I showed up and they had me out the door in about 5 minutes. Both employees were polite and professional. I really appreciated that after a long day and worry about how my daughter would get to school without her car."

"My daughter went here to get an oil change and instead I ended up getting a call from them saying she had a stripped oil drain plug that they couldn't remove. They tried blaming the last place that did her oil change and I corrected them immediately because they didn't realize it was me that did her oil change last and I've been a mechanic all my life and in the Air Force. I told her to leave that place immediately and I'll look at it when she gets back home to Colorado. Once she came home a few weeks later I crawled under her car and looked at the drain plug and indeed it was stripped but it had been stripped in the tightening direction with a impact wrench. I ended up ordering a new drain plug and removed the old one with my set of stripped socket removers. This place stripped the drain plug by using an impact wrench in the wrong direction to try and remove an oil drain plug but instead had the impact wrench in the tightening direction to where it torqued it down so hard it stripped it. Never, ever use a impact wrench on a oil drain plug to remove or to tighten back on! That's common oil change knowledge they should have known about. Shady, very shady to do something like this and try to blame it on the previous person. Seems to be a common problem or scam at this location."

"Waited 45 minutes to get my oil changed only to be told my drain plug was too torn up and refused to change my oil. Ok I understand the liability. They were nice and topped off my oil to get me by. HOWEVER.. I went to Jiffy Lube right after as they were the only ones open. They had ZERO problems and said the drain plug was perfectly fine. They were also car guys so knew what they were doing. Sounds to me like the employees at Valvoline were either lazy or incapable of doing their job. Only giving 2 stars since they at least polite and topped me off no charge."

"They made no attempt to clean oil off my frame after removing the filter. Thus it left several good sized oil spots on my driveway. I had to clean it off myself. The oil was also drastically over filled. I drained out almost 2 quarts. Pretty sad experience for spending $130 dollars for an oil change only."

"Quick spot for a quality oil change. They do offer additional services, some of which I have used, but the extras do feel overpriced. Staff is super friendly and it is nice to be able to stay in your car."