Stivers Collision Center 1350 Southeast Stoneridge Drive, Waukee, IA 50263

"Do not be enticed by their free vehicle loan as they fix your car. I had the worst experience in trying to get my car repaired. Not only did they wait until I paid the deductible, but they returned my car worse than I brought it in and refused to fix the issue they caused. As a full-time college student, military veteran, and young adult, I thought they would have more compassion and not take advantage, but they did. Due to their lack of care and assessment, I now have to worry about driving in the cold and extreme heat. Do not go to this shop if you have Progressive as your insurance. There is a reason why Progressive does not recommend them for any service repairs. They tell the insurance agents one thing and you another. This shop does not have to guarantee they do an excellent job for the services you are paying for. This has been the most troubling experience, and I will ensure that I let everyone I know and not pay for their services."

"From start to finish even with a hiccup in between. 5 stars to the whole front office. Anthony was absolutely a great person to deal with. 100% would use them again."

"I've had major work done here twice and minor work done here once. I couldn't ask for better service or craftsmanship. Have your insurance adjuster work directly with them and get it done right!"

"Excellent customer service! Anthony was very accommodating during my vehicle repairs! Went out of his way to make sure my family was taken care of! Thank you all so much for getting my van fixed up! We really appreciate it! Highly recommend Stivers Ford Collision!"

"Renee was very helpful throughout the process. The loaner vehicle was very nice to have. The repair work was immaculate! Immaculate. I was highly impressed with the quality of the work. The only downsides were not getting a specific timeline at the start of the process and there is issues with their card payment processor, so we had to bring a check for payment which we are of the generation that doesn’t use checks often at all so that was inconvenient for us personally. But the inconveniences were honestly small in the whole process because they did such a perfect job on the repair and the loaner car was so convenient."