Northern Lights Pizza 104 3rd Street Southeast, Altoona, IA 50009

"Ordered delivery at 6:23. Said it would be 45 minutes.. here we are 90 minutes and still waiting the store called at 7:20 said the driver just left with it.. 7:45 and still NOT delivered... EVERY SINGLE TIME WE ORDER"

"We ordered over the phone grinder sausage on the pizza and the lady that took the order even asked if we wanted grinder sausage because she heard us say it , but we got regular Grazianos sausage. First time for that store to mess it up for us. But they are so good we can’t complain too much."

"Placed an order and waited 2 hours for it to be delivered. I called twice due to it only saying an hour for delivery. Also put no contact delivery on the order due to having a newborn baby so that way she would not be woken up and still the deliver driver not only was super late, he knocked on my door and woke my baby up. All the food arrived cold on top of the horrible service. It’s not rocket science and I am not impressed by this location at all. Will honestly be taking my business somewhere else."

"Actually asked to hear back from them on this but never did. We ordered dinner for delivered. The estimated time said 45 minutes, we were absolutely fine with since we were heading home anyway. It came about 1 hour and a half later. Everything was cold and the bread sticks were stale. The worst food I’ve had from this location."

"After my delivery was 45min past the estimated time I started calling (multiple times) when no one answered I figured something happened and they must be closed. We ordered from somewhere else, got that pizza and then Northern lights showed up. The side of Feta we ordered with the gyro pizza was MOLDY! The chicken pizza with Alfredo tasted like it had straight cream cheese on. The breadsticks were good the rest I doubt will even get eaten as leftovers. Luckily we had te other pizza order from Dominos to eat."