Creative Auto Solutions 20 South 15th Street, Council Bluffs, IA 51501

"I had a remote starter put on vehicle. It stopped working. I've been to the shop 5 times and my calls have never been returned. The guys were friendly and helpful at first. It is very unfortunate."

"After two years and three botched vehicles brought to this place, I’ve finally learned my lesson. First car my corvette z06; my microphone still hangs loose from my rear view mirror and falls out of the roof liner. Real pro job. Vehicle two Toyota 4Runner head unit install, shorted out consistently after install, fixed it as it was improper grounding and installation. Vehicle three jeep commander head unit install + backup camera - back up camera never worked correctly / consistently had another shop fix."

"Terrible mechanics, terrible customer service, terrible prices. Brought my vehicle here for an inspection and tuneup. TWO WEEKS later they finish the work and charge me me $1k for what amounted to a spark plug change and oil change. The best part? They screwed up the spark plug wiring causing my engine to misfire. They didn’t even bother to check their work. When I called to explain the issue they told me it was my fault for not letting the car warm up enough. They clearly take no pride in their work Further details: they didn’t bother to top off my fluids, they didn’t top off the air in my tires. I’d get better work done at an oil change shop. It took them additional week to fix the spark plug wiring. These folks are NOT trustworthy. Go here if you want someone’s 16 year old son to screw up your vehicle and charged a premium fee for it. The whole experience felt like a sick joke, the epitome of the sleazy car mechanic. Obviously I will never give them another chance to damage my vehicles with their indifferent ‘quality control’ and regrettable attitudes towards customer service. I smiled and said thank you during the whole experience, but looked forward to recounting their terrible work in truth once my car was able to run again."

"Not familiar with their work. But my husband and I had a flat tire trying to make it to my dad's funeral and one of the employees stopped and offered to help! He brought back a spare to get us to the shop. We followed him to the shop and he got us a tire! They didn't even charge us for the tire! They also gave us a spare and a jack!!! I really appreciate everything these gentleman did to help us!!!"

"We very helpful to install my remote start. I have called 5 separate times to have it looked at now that it's not working and they can never accommodate me. The excuse is I'm too busy. From what I can tell taking 5 min to check out an existing system shouldn't be this hard. Also if they had told me that didconnecting the battery resets the system then when I had work done I would have told the body shop that."