Godfather's Pizza

"Well my delivery was on time and the only thing correct. The order was not correct, short items, and had spoiled vegetables on it."

"Definitely want to give the loudest shout out to Austin he’s a very genuine member of their management team. On the darkest of days the food and the friendly smile as well as his welcoming personality is by far above and beyond"

"Ordered pizza for delivery tonight because I hadn’t been feeling well. Best decision ever! Our large super combo pizza not only looked amazing, but it was cooked perfectly and had an even distribution of toppings all over it. Our garlic cheese bread was soft and the cheese was a little browned and bubbly and tasted phenomenal! We were so full we have to save our dessert (cinnamon streusel monkey bread) for later, but that looks delicious as well.It also was delivered in a timely manner, about 20 minutes before we we’re expecting. Well done Godfathers!"

"I used to work for godfather's many many years ago and the food used to be amazing. And actually he was good. Just not too long ago. It was great. Not too long ago. But my last two times going to godfathers has been horrible. One time was a buffet at one time was 2 days ago. I ordered a small specialty pizza and a medium on topper breadsticks and cinnamon monkey bread which the cinnamon monkey bread was excellent but the medium pepperoni half pepperoni half hamburger pizza was a bubble on the pepperoni side was just one big bubble. No pepperoni's hardly and the other side was one big bubble and all the hamburgers pushed to the middle and all the cheese they pushed in the middle so there was really no pizza. And the small pizza was not half and half. It was about 3/4 and a quarter. They were way overcooked. I know I've worked in the pizza business for many, many years and I actually managed godfather's Pearl Street West Broadway for a long time. I knew Mike gottschalk very well . Though he don't own it anymore. I know he's got a lot of pull in the industry. I will have to let him know what happened to his restaurant that he used to own. Anyways what happened was I called them two days ago. The day I ordered the food they must be closed cuz I ordered late. They must have closed but I called them and they didn't answer and then one day goes by and then today I call him again and I asked him if they could. I told him my situation and asked him if they could help get that order fixed. They said no, it's not their policy to fix it and they don't have to fix it because it's been longer than one day. Are you kidding me? So you're meaning to tell me after one day I cannot get my food replaced because of your policy? A policy that I was not informed of. A policy that nobody is informed of that they're going to get told they can't replace their food because you messed it up and you don't want to fix it. But it's my fault and I got to pay for it. $40. I paid for junk except the cinnamon monkey bread was excellent. That's all I got to say about it. I asked for an owner. I asked for anybody above the manager. She would pass the phone to anybody. Then she said hold on a minute and hung up on me. That's my experience with godfathers on October 8th 2003. Horrible. Absolutely horrible. I will never order there again. They probably don't realize I've already there before because I got a new phone number but it's fine. Eat at your own risk. I'd say cuz this food absolutely is not worth $40 for one's medium pizza. One small specialty and a cheese stick and a monkey bread which the monkey bread was the only thing edible. It would have been worth it. Totally. Had the food been good and edible. I don't know why they couldn't fix this. I called in a good mood. Good manner was not mad. Was not angry but boy were they not happy. Not very professional at all and not wanting to help me whatsoever. Actually like I said she hung up on me so that should tell you everything."

"Last 2 times we have ordered, we have been lied to about delivery times like 90 min and we have now waited 2 hours! Called the store and got the manager, who is extremely rude! I barely started speaking and she interrupted me in which I asked her to please let me finish. She told me that if I was going to continue being rude she was going to hang up on me. I said then I would talk with her boss. She stated "I am the boss", I reminded her that she herself has a boss. She hung up on me. This is the 2nd time I have had the unfortunate experience of speaking with her. Order takers are pleasant, she definitely is not and should be fired!!"