Allied Van Lines

"I moved from Sparks, NV to Charlotte, NC. I had a 4 bedroom house with a lot of breakable items and absolutely nothing was broken on arrival. The packers as well as the driver and his crew handled my property as though it were their own. It was one of the smoothest moves I’ve ever had. The only problem was that the affiliate United Auto Transportation LLC wasn’t a door to door transport. I didn’t know this until the day before pickup so there was no time to switch it. As for the moving team, I couldn’t rate them any higher. Excellent!"

"If you don’t mind having all your beds, desks, and furniture taken apart and only some items reassembled, some damaged, and most not properly reassembled once delivered, then this is the moving company for you. They are professional and “trustworthy” with the price and moving items but their system is awful. They packed items we were taking with us and put bright orange tape on them that said stay. You will be reassembling your furniture for weeks afterwards and peeling their little stickers off your items for months. Their tracking stickers mean nothing other than show. I took several items with me that had their tracking stickers on them and of course they marked them off as being on their truck and delivered. I don’t think they really visually mark off anything. I could have saved money and hassle by renting a truck, having professional loaders load and unload and had all my stuff in tact on the back end. It will take weeks or longer undue what they did. I have to figure out what screws and parts go to what and reassemble everything. The items that were reassembled had screws missing or not put together properly. Assembly takes much longer than disassembly so do you think your unloaders want to spend a day or two putting your furniture back together. They want to unload as quickly as possible assemble what they have to quickly and be done. I knew nothing would be assembled properly when I saw them taking apart everything. If you can fix their horrendous process of disassembly and have professional assembly hired and time allowed on the back end then they might be okay to go with. We packed all of our boxes relight side up. Many of them were loaded upside down. It took the truck 10 days to get to its destination. It was cross country and that did not bother me so much as you get no communication as to when they will arrive. I’d recommend a tracking device with your stuff."

"Not all my belongings were delivered."

"Kirk our driver was great. He kept us informed every day. Actual cost was as it was estimated. Would definitely use again."

"My move is taking weeks longer than the contract, days past the bill of lading contract. But what really rancles is the rude and indifferent interactions with customer service, who seem utterly indifferent to the face that they have my belongings out there somewhere and my life is on hold until I get them. The company offers no place to complain to over the heads of these people. Use someone else."