E&A 808 Repair

"Upon filing complaint with the Better Business Bureau, there is an ALERT out for his business stating that E&A 808 Repair has not obtained necessary license from Hawaii- Department Commerce and Consumer Affairs. Futhermore, the business is not BBB accredited. -Is not time efficient -Not communicative -Withholds property -No professional boundaries -Charges fees that is not posted onto his website First off, Eric is very unprofessional- Smoking in front of customers, which mind you I have asthma, neglecting to work as he sat in his office chair outside of the place of business on his cellular device. He also DROPPED the console 2 feet onto a glass table due to mishandling it. Secondly, Eric had repeatedly gave me new dates to expect my console to be completed, claiming that he had "not yet got to it". What started as a "sometime next week" turned into a month, still with no exact date for the repair to be completed. Upon requesting for him to return the dissembled DS, since I was moving off island and it was well over 2 weeks now, he told me that he and his family were taking a weekend getaway and was indeed closed that day, a Friday- not a holiday. He made it feel as if my business was an inconvenience for him and for his wallet, since the trip was "pricey". Furthermore, he failed to communicate this with me after I had contacted him via email 4 times prior, all initiated by me. This guy and his business is of no good, I highly advise that if you need your console fixed, you should definitely take it elsewhere. As one, he could defect it further, and two, he will NOT give it back to you within the allotted time frame(s), even if you ask for it back. I am still waiting for my property and he may choose to defect it further."

"There are lots of repair shops around. Finding the right company can be difficult but one company stands out among the rest. Owner Eric is probably the best in the business and you can't go wrong with E&A. Keeping overhead costs low is first and foremost so that a lower price can be passed on to each customer. E&A does exactly that. Their office is located in a large storage unit in Mililani where costs are low. You can't get cheaper overhead. It's that simple. In addition, owner Eric is an expert. Very professional. His prices are the lowest and you can depend on an honest evaluation of your repair. The bottom line is, the guy knows his stuff and he'll do his best to make your repair as painless as possible. Our family highly recommends E&A. Give them a try. Tam and family"

"Brought in an Xbox 1X. When I brought it in the only thing it would do is continually re-boot itself. Eric was amazing! He was friendly, knowledgeable, and customer oriented! He repaired my game system quickly and for a fair price. I will be using E&A 808 Repair in the future, I'll also recommend that if you are having any technical issues that you do the same!"

"Very professional and great prices. The initial repair for my ps4 was done quickly and efficiently. Unfortunately there was an underlying issue that would not have been cost efficient to fix. If you need console repairs Eric is your man!"