Nathan's Natural Flooring & Upholstery Cleaning Maui 480 Kenolio Road, Kihei, HI 96753

"I recently had Nathan for carpet and tile cleaning and want to start by saying he did a really good job with the cleaning itself. However, I encountered some issues post-service that I feel are important to share. Despite the excellent cleaning work, there was a mix-up with the billing. I was overcharged for a part of the service we had discussed as optional and ultimately decided not to pursue. I reached out to them immediately after noticing this, but my calls and texts went unanswered for 3 weeks. When I finally got a call back from his wife, Charlotte, she was calling to inquire whether I have paid for the service (which I have paid via Venmo on the day of the service), and did not address my text. When I mentioned the overcharge, she said their phone/computer were hacked, but has now been fixed, and said I would be contacted by Nathan to resolve it. Sadly, despite several follow-up phone call and texts from my side, I have not received any further communication. I really wanted to give them benefit of the doubt here and hesitated to post this, however to this day I haven't heard back. Sharing this for transparency, and happy to take it down if it was a miscommunication. Mahalo"

"Nathan responded to my call on a Sunday within minutes. He’s professional, reliable, and fairly priced. Definitely will hire again when moving in/out of any rentals."

"Affordable price for quality work, I am extremely pleased with Nathans work. I hired him to service my couch and he definitely exceeded my expectation. It smells delightful and looks phenomenal, I highly recommend."

"I LOVE Nathanʻs! This is my third time using this company and whatʻs especially important is that they use natural products which are safe for my family and pets. Their prices are great too. Nathan always does an amazing job. I wonʻt be embarrased anymore to have guests over or grossed out by my own couch. Thank you!"

"We are so happy we called Nathan! Their customer service was so friendly, they got to us quickly, and I am blown away by how much better our floors are! The tiles are multiple shades lighter and the grout went from dark and gross to light and nice. The house feels so much cleaner overall because the floors are so much nicer. Couldn’t recommend highly enough."