Tanglewood Village Apartment Homes
919 South Roop Street, Carson City, Nevada, United States
About the Tanglewood Village Apartment Homes
Tanglewood Village Apartment Homes is a charming residential community located at 919 South Roop Street in Carson City, Nevada. Our apartment homes offer a peaceful and serene environment for residents to call home. With spacious floor plans, modern amenities, and beautiful landscaping, Tanglewood Village Apartment Homes provides a comfortable and convenient living experience. Our community is centrally located near shopping, dining, and entertainment options, making it a perfect choice for those looking for a well-rounded lifestyle. Come experience the tranquility and convenience of Tanglewood Village Apartment Homes in Carson City, Nevada.
Photos of Tanglewood Village Apartment Homes
919 S Roop St, Carson City, NV 89701, United States
Opening hours of Tanglewood Village Apartment Homes
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Tanglewood Village Apartment Homes
"Stayed there for 3 years. Dishwasher never worked once. Even after I put in several maintenance requests. Trash everywhere all the time. Super noisy party place. Then, after 3 years of ontime rent payments they turned me into collection for $19.52 without even the decency to call me first. No class. Can't trust them to accomplish the simplest tasks. If there was a way to give less than one star I would."
"I have lived at Tanglewood Village for a year now and I have no complaints the whole crew is amazing. The property manager Jim is very reasonable and always puts his tenants needs first and he always has the best attitude even when I know I am being difficult and the office lady Callie is fast at responding through email and is always so kind over the phone and in person. Best apartment I’ve lived at!!"
"I wouldn't rate the "Tanglewood village" a one star just because they do keep it cheap and have decently sized apartments. But for management and the office workers that deserves a 1 Star witch brings the whole apartment complex down. Recently was looking for an affordable apartment to rent because my family needed to find somewhere by the end of month,we stumbled upon Tanglewood village and found exactly what we needed. We signed the lease 10/5 and had both parties signatures permitting the move in for 10/18. No issues had occurred while in the wait time for the move in day, my family and I got everything set up IE: Gas and Electricity along with Rental insurance and Wifi to start the 18th. On the 17th at 3:30 an hour and half till the leasing office closes my partner and I received a email regarding our apartment. I'm the Email it stated the on the 17th the cleaners found a leak in the apartment, causing our move in date to be pushed back a couple of weeks. After receiving the email I contacted the apartment complex to see if my family could get any compensation because of this inconvenience. They refused to help in any way and wouldn't give me any answers on how long it would take to be fixed. I talked with the receptionist who was patient but had no answers for me. I asked for the manager so she transferred me over. On the phone with the property manager I was subjected to hostility and patronizing that resulted in no conclusion and still absolutely no answers. My partner and I ended up going into the office to speak with them directly. Walking into the office I myself apologized immediately to kallie for any inconvenience I may have caused her. I did this to make a good start off in a well manner especially after the phone call with the property manager. As soon as the property manager saw me he came out and stood at his door way, i introduced myself and even asked to speak privately in his office, his response was hostile and not professional. He denied us to sit down and talk calmly and progressively got more aggressive towards myself while trying to converse about the apartment and the issues. It took me 4 times to say let's stop this for him to actually calm down and talk to me as an adult and an equal person. He had absolutely no remorse for the stress and issues this has caused us. After having to ask the same question over 5 times witch was "How long the fix would take" He still had no actual answers for my partner and I. A property manager at least should give their tenants an estimated time and try to be reasonable. He accused me of harassment when I started asking for proof of the leak in the apartment complex so my family could plan ahead and prepare for what we needed to. Finally after almost a 15 minute conversation the receptionist said they will know more tomorrow when someone comes and looks at it,witch they could had said before on the phone and prevented the whole issue. My partner and I left with the agreement to talk more the following day the 18th after they looked more into the issue. The morning of the 18th we received an Email stating that they were voiding our lease and cancelled everything entirely. Now my family is having to stress and worry about finding a new apartment complex by the end of the month.This apartment complex needs to find different management, his incompetence and congressman act is unprofessional. Highly don't recommend working with him."
"If I could give these guys less than one star I would. The management, and the quality of upkeep in these overly priced apartments, are by far some of the worst I’ve ever lived in. Lack of communication, and illegally raising rent prices without any forms of notification or just a start. When you need something done, because something isn’t working, it seems like an act of Congress to try to get them to do anything, and it always came with a side of attitude from the office."
"Live here as a last resort and don't expect to be treated well, regardless of how they respond to this. The property manager Jim is very condescending and loves finding loop holes to keep himself from ever being wrong or in trouble."
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