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Westlook
4275 West 4th Street, Reno, Nevada 89523
About the Westlook
Westlook is a reputable real estate agency located at 4275 West 4th Street in the vibrant city of Reno, Nevada. Our dedicated team of professionals is committed to helping clients find their dream homes or investment properties. With a focus on personalized service and attention to detail, we strive to make the buying or selling process as seamless and stress-free as possible. Whether you're a first-time homebuyer or a seasoned investor, Westlook is here to guide you every step of the way. Come visit us today and let us help you achieve your real estate goals.
Photos of Westlook
4275 W 4th St, Reno, NV 89523, United States
Opening hours of Westlook
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of Westlook
"Ruben with Westlook was so helpful and detail oriented from the start, and really took the time to show me around and answer each of my questions to make sure I would be happy with my new home. The staff has been on top of it and has great customer service, I'm really looking forward to being a resident, thank you!"
"I have had no issues until parking. All fix your problem. Why do we have parking passes if they're not enforced! You should have a small guest parking area. When it gets full, no more guests. And tell the guest to park somewhere else. You also have the ability in your contract to pay $35 a month to have an extra car. Are there more extra cars then units spaces. Why am I paying expensive rent and fees and not being able to park. You need to tell the residents where they can park , or where they can't park. And anybody wanting to come here and lease an apartment? You need in your lease agreement. A clause that says that you get a parking space for your apartment. With no loopholes saying anything about the management company being able to take it away. So you can sue them. This is a very simple issue to fix. And it's probably caused by somebody that just got apartment that has a ton of people over. Forget this first come first serve garbage."
"Please Read all updates, do not live here if you want to park at night! Original Review: Westlook has beautiful apartments and living here is pretty nice as long as you don’t have any issues. I used to have a 5 star review before the management changed. I have asked multiple questions in the past about getting a new trash can or maintenance requests and then never received a response. I have lived here for about a year and half and management has changed three separate times which I don’t think helps. We have also had multiple packages stolen from our doorstep over the last couple month. Management is aware of this issue and said they will fix the gate so that you have to scan to get in but the gate hasn't been fixed. In addition finding a parking spot is nearly impossible at night, the complex most definitely isn’t full but every parking spot will be taken by 11 pm. It’s insane to me that we pay so much in rent with additional parking fees but don’t have enough parking for everyone that lives in the complex. Edit 1: After talking to the leasing office I found out that the majority of apartments are not paying an addition $35 a month for parking for two cars. We have been paying this since we moved in. We have been told that if there is no parking available and we need to parking need to park at the restaurant or the gas station where we could be towed. Edit 2: Devin contacted me and apologized for the parking situation, they have agreed to give us back payments on the parking we having been paying for. They also told us that they have a plan to help fix the parking situation it's just going to take time. I've increased my review to 3 stars from 1 because she was so helpful and understanding. Edit 3: It's about 2 weeks after I made the second edit now. The review is back down to 1 stars. We have been informed that we will not be getting any back payments that we were told we would get for the cost of parking that we have been paying. Last night I saw a couple in the parking lot trying to remove a pile of snow in order to have a parking space, they had to give up as it was just compacted ice. It's insane that there is not enough parking and the managements solution for us is to park at the restaurant next door where we could be towed! The managements solution is to now charge an additional $35 a month to have a reserved parking spot which for those who don't pay will SIGNIFICANTLY reduce the amount of spots available. On multiple occasions we have decided to uber places instead of drive just so we know we have parking spots for the night. Do not live here if you want to be able to park!! In addition I want to say that our maintenance requests were finally completed however I only believe that happen because we were so upset about the parking situation and left a bad review."
"I originally had posted a 5 star review for this place. My reasoning behind it was simply because it is a nice apartment complex and has good amenities. Unfortunately after living here for roughly six months now my view has completely changed. When we were first looking to move in we originally looked at a floor plan that was going to run about $2,100ish for rent and with the extra fees about $2,300ish. They then over the phone talked us into upgrading to a $2,300 floor plan because they had a promotion giving 6 weeks free and explained that divided up between the 12 months it would lower our rent to that original $2,100. Now 6 month in we are paying an average of anywhere from roughly $2,500-$2,700 every month. I have reached out to them about this issue and although the front desk employee has tried to be helpful the owner will not help because I can’t find in writing where they said we can get the 6 weeks free. (It was all talked about over the phone). I understand that it was a dumb mistake to not ask for them to put it in writing but I guess the dumber thing was to trust that a company would simply uphold their word. I have never written a bad review for anything before but unfortunately I just feel taken advantage of. What started originally as us wanting to pay $2,100 a month for rent has turned into $2,600 and they have said that there just isn’t anything they can do. Now we are stuck paying for a more expensive floor plan that we didn’t really want to begin with but was convinced by westlook employees to do so and ended up just getting taken advantage of."
"0 parking spots available in the evening regardless of paying parking fees on top of rent. Last night on top of this my car was towed despite being properly registered. A truly terrible experience not being able to find a single parking spot and then getting towed when you do find one and having to pay hundreds of dollars to get your car back."
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