Hawaii State Federal Credit Union

"Great and friendly customer service! Been conducting business at this location since it opened!"

"EXCELLENT SERVICE! GET YOUR STADIUM BAG..."

"I'll be withdrawing all my funds from this place after they screwed me today. My funds for home down payment wouldn't be released a day early so I can sign for my home. I was told this could be done last week but not when i needed it today. For one day! when check won't be cashed until next week. Not how you treat customers in process of buying home. A check from fidelity is low low risk. This place is not customer focused and now I want nothing to do with them."

"TERRIBLE bank practices. Allows to overdraft you as many times as they want with only allowing (1) reversal. Ruthless and holds your money for longer periods than legal. Once I get the hold off my check which is btw TWO WEEKS, no history of bounced checks what’s so ever, $300 worth of insufficent funds from bill payments that weren’t blocked even if you block your debit card access. They don’t care about your problems or reason why you’re waiting for your own money to come in, they’re just money hungry. Will be switching to BOH after 10 YEARS of loyal customers."

"Right now, this place I think is the best place to get a PV loan. We also got our Re-Roof loan with them as well. If you use their partner contractors, you can qualify to get the 24 month 0% APR with no monthly payments and no penalty to pay off early. After that I think the APR is currently 6.99%. I think it's a pretty sweet deal. You can save the money say, from the money saved from your reduced electric bill and put that towards your loan (or better yet, a high interest bearing savings account). Then once you get the money back from the tax breaks, pay that towards the loan (or save it). And then finally, before the 24 months is up (if applicable pay what you were saving to the loan and) take the remaining balance to a lower APR loan. I haven't utilized any of their other service there, but for those loans, they can't be beat! The customer service is great. Word of advice: if you need to get things done (roof, PV) don't be afraid to get on your Loan Officer. Mine was really busy so I had to keep calling her and emailing her to make sure that my stuff was getting pushed through and completed ASAP so we could get things done when the PV company had an availability."