Nevada State Bank | Southern Highlands Branch 10610 Southern Highlands Parkway, Las Vegas, NV 89141

"Customer service sucks in the drive through they took 20 minutes to cash my check they always lazy, I don’t know why they hire this people is an Asian girl and guy"

"I just tried to call the phone number for this NSB branch listed on the Internet, let it ring 16 times and nobody at all answered the phone. As a NSB customer for 14 years now in Las Vegas, this is exremely disappointing and irritating!"

"No fees for checking accounts. Great customer service. Member since 2013 TY"

"Unfortunately this locations branch manager, Jacquelyn Trevena had zero customer service. I honestly don’t know how she was ever promoted. Long story short she wasted a whole day of mine. First I got to the branch with my mother (10am)and she said I needed to make an appointment to see the banker, then I made the appointment, (2pm) and granted I was a few minutes late , 2:10 she said my appointment had been canceled because she had a 3pm appointment. The bank was completely dead and I know with all my being that what I was asking them to do wouldn’t take more than 30 min at MAX! Just horrible customer service at this branch. Wasted the day of me and my mother, whom was at the appointment on time and whom they said they couldn’t start doing anything with until I showed up. Again, horrible customer service."