Nevada State Bank | Centennial Hills Branch 6505 North Buffalo Drive, Las Vegas, NV 89131

"This branch never answers the phone and when you go in, they're clueless. Nobody knows what's going on and you get different answers every time. NSB overall is horrible to bank with. I do not recommend them at all."

"Don't bank here. They will charge you fees no matter what. No one has the right information. Was told many different things. Make your account $1500 no fees...then $2500 no fees. Then $3000 no fees. Then charge me fees for money just sitting there. Charged me $460 in fees over the life of my account and then refused to reverse them. Bunch of crooks. This is why I hate banks."

"Excellent customer service. Tellers are very friendly and fast. One specific teller is always amazingly happy and helpful and makes everything so much better when he is around. His name slips my mind at the moment. I've never had a bad interaction with this bank from setting up my first account till now."

"Used to love this bank. Then they started charging me for services I never even signed up for. Every time I bring it up to them and demand they cancel it, they act like I have no idea what I’m talking about and ignore my pleas. Due to these charges I never signed on for, they have been draining money from my debit account twice a month and haven’t stopped. They opened up a personal reddi reserve in my name without me doing so myself just to charge me more money due to my account “over drafting” on their terms. I am absolutely done with this bank, and have been for a long time. If you are smart, you’d stay away from this bank, or leave immediately if you can."

"We have multiple commercial accts with NSB for over a decade, when we walk in everyone knows us & this branch was great when Netty ran it. The new manager Maria is a nightmare! She is rude, condescending, & actually talks fast & over you as you are speaking. She doesn't explain anything just snaps at you. She also has a new drive up teller who is nice but he admits he doesn't speak good English. He told me he could not understand what I was saying so why on earth would you put him on drive thru where he has to use those speakers? Maria has no clue what she is doing!!! I have to drive further away now to visit another branch where service is great like it use to be."