Chase Bank

"The atms are always broken. Walk up is never available after hours. Guy inside said it’s getting fixed and that I should visit a different branch to use the atm. Doesn’t he think if there was a closer branch I would be visiting it. That was two months ago. Drive thru doesn’t accept cash deposits most of the time. I also work bankers hours so this is extremely inconvenient. Went to get cash out tonight and it said transaction denied. No reason given. I watched the vehicle behind mess with it a few times also. Changing banks cause of this. I also read someone else’s review from 2 years ago saying they had the same problems with the atms. Come on chase. Fix it already."

"Just here to warn the people that are down on there luck. If you get a bank account here, know they have a feature that you can put a paycheck into your account from the atm. But they fail to tell you that once you put your paycheck into that atm. It tells you part way through it'll take 7 days to get your money. But it will not let you cancle. you can only continue. If you are one of the unfortunate people that have done this don't bother calling customer service I promise you the system is way to automated for anybody to do anything lol. So if your thinking its a good idea to cash a paycheck at a place that only deals with money. You would be wrong. go to that sketchy place you were thinking about first they will give you your money that day and save you time from not having your money on the day you needed it."

"Absolutely terrible experience. Only 1 teller. System crashes after already waiting a decent amount of time. Literally trying to give this bank my money to pay off a balance on a credit card and it’s like pulling teeth. Apparently this bank is set up to run money off debit cards (just like cash). Absolutely wasted my entire lunch period standing there at this lady through the window that was absolutely no help what so ever. Complete nonsense and non efficient business. Never ever going back into a chase bank and I will be canceling my credit card with them. I don’t care about the points against my credit. I would never go back into this bank or work with chase in a way shape or form. This outfit should be disappointed. Its in one of the nicer parts of town and only 1 teller who is incapable of helping with debit card transactions to pay off credit cards. So irritating that now I need to go to another terrible chase bank to hope and pray they are capable of taking this payment so I can be done with this stupid card that’s impossible to make payments on. Such a shame"

"My banker at this location is awesome but I was completely misled about said "benefits and coverage" chase offers. My card was stolen and I reported fraudulent charges and they gave me my money back for a week and then reversed the money and had no explanation as to why or where my replacement card is at. I was told chase covers fraud but it's a total lie!"