Heritage Bank of Nevada a division of Glacier Bank 2330 South Virginia Street, Reno, NV 89502

"They helped me better than Bank of America. I needed an ATM card the same day I opened my account in order to pay my rent and they were able to answer my questions, promptly and professionally helping me to achieve my goal. Thank you team at 2330 S Virginia for helping me that day."

"Run, do not walk, far from this outdated and inept institution. Need to access your funds after opening your account? Nope. Need to use Zelle to pay for products/services? Nope. Need a website that looks like is was made after 1986? Negative. As a small business owner who needs access to his funds (I know, crazy, right?), HB has simply created headache after headache. Can't wait to close my account and open up a new one with UFCU."

"I would like to say that I by far had an ok experience with this bank until somehow an automatic payment was set up for my account as soon as I learned of the issue I spoke to tele service then followed up next business day with bank branch went in filled a dispute but was told dispute wasn't in my favor. First off how can you not stop payment after letting you know it was a mistake and my account was overdrawn because of it and you allowed an 1100 transaction go through and charging me overdraft fees and reoccurring fees as well I’m not banking here this is a scam to me and I’m not hearing this at all. Bad customer service period.."

"Very Disappointing. After taking all of my personal information to set up an account. The lady on the phone decided to notify me that my addresses was not something they were comfortable with. The address was the first piece of information they took. Shame on me for providing my social security number with out asking more questions. I suggest obtaining a better system prior to obtaining all highly sensitive personal information. I would highly discourage anyone from calling, visiting, or ever doing business with Heritage Bank and all affiliates."