Grant a Gift Autism Foundation Ackerman Center 630 South Rancho Drive, Las Vegas, NV 89106

"If Dr. Gaspar has diagnosed your child through an early intervention facility, don't count on the follow-up HE REQUESTS at his office at Ackerman Center. He informed me at the diagnosis apt that he would want a follow-up before my child's 3rd birthday at his office, not through the early intervention office again. I've been trying for weeks to get on a waiting list with Ackerman, and they are saying they won't see my child without a referral from a pediatrician. Gaspar is the referral since he's the one who wants the follow-up!!!!! The pediatrician has no idea of the diagnosis date, let alone Gaspar wanting a follow-up, so Ackerman refuses to put us on the waiting list because my pediatrician has no idea what they're talking about. Ackerman staff won't even entertain the idea of talking to Gaspar or the early intervention clinic to see that this is all a follow-up apt requested by him. Communication between him, his office, and the places he does diagnosis at is a joke!!!!! And EVERYONE I've talked to at Ackerman whether it be by phone or their email portals are jokes, because they won't listen and just keep repeating themselves like robots. If you want resources to help your child, I wouldn't waste your time with Ackerman. Also, they have referrals from the early intervention office, one from the day of diagnosis in October and one that was resent yesterday because I contacted the early intervention office to voice my frustrations and they sent it AGAIN to the Ackerman office. But surprise surprise, like all the other reviews, when I spoke to the rude repetitive robot on the phone today, she couldn't find anything and just kept going on about a pediatrician referral."

"They never call patients to give updates about the waiting list. At first that waiting list was 6 months to a year. I've been waiting for 15 months now. When you call it's almost impossible to contact them. And they never have a concrete answer to give you. Haven't even seen my son at this place and definitely won't be recommending it to anyone."

"Claims they never received the referral after confirming it had been sent and the waitlist is from a year & a half to two years. My son is starting school and is needing to be assessed so we can get him into the appropriate school that will benefit him. Breaks my heart for all the children who need help and have to wait this long. Booking somewhere else."

"Tips for parents: Get a print out of the referral and physically go their office to hand it in and set up the appointment.( they never receive any of the ones your doctors send ) If you call the office, don’t leave them a message, they will never cal you back. Just keep calling until someone answers the phone. They will eventually. Anytime you need to send them anything, just go to their office, if you email it they won’t get it. It took us 6 months to get an appt after our doctor sent the referral 3 times. After reading the reviews and not getting a call back I went down there in person. At that time there was another mom is there having the same frustrations. A family friend also got referred to them for her son and again, the same story. They didn’t receive the referrals, and no call backs. She finally had to go to the office as well to get any type of service When we just left our appt today, the same story with another mom. She was upset they had not returned her calls and claimed they didn’t get the referral. The office staff is nice, however I think they have no work ethic and do the bare minimum. The doctor we see is Josh and he is fantastic, I wish the rest of the service was as great for families just trying to get help for their kids. We are already going through so much as parents of disabled children that this just causes so much extra stress."