Blue Cross Animal Hospital

"Dr Jayne and her team take such good care of my dog and I’m so grateful for their efforts! Great service and just always there to help."

"10/10 if you want to be gaslit! I’m still in shock with what Vet Jane told my husband. I thought she cared about animals but now I see she cares more about keeping a buddy buddy reputation. We lost our boy Baby at an emergency visit to a very bad ER. The ER said it was a routine procedure for a catheter to remove crystals from Baby’s urethra/ bladder. He finished the procedure we got a call that he’s fine and healthy and would make a full recovery. Then 30-40 min later I got a blunt traumatizing call saying he died and they didn’t know why. I had to keep my Baby in a friends fridge for almost 2 days trying to find anyone that could do a necropsy. I know that this vet Jane doesn’t so she was the last on my list even though she was Baby’s primary. Every vet on island refused to help as we were not patients with them. So in last ditch efforts I called Blue cross in hopes at very least we could get an xray or even a blood test/ tox screening as “I don’t know why he’s dead” isn’t an answer I’m willing to let go. I called blue cross but had to go into work so my husband had to take the call which I wish he didn’t cause he didn’t deserve to be berated the day after we lost a family member. These are the vets words to my husband “I’m looking at his charts right now and I can tell you he had kidney failure” my husband reminded her that ER vet said no signs of infection she cuts my husband off “I know that place no other vet clinic could of done a better job. Your cat had crystals that’s the chance you take with male cats, he died from kidney failure” it’s one of the most asinine things I’ve heard and I can’t believe that came out of her mouth. If you’re gonna defend that ER and speak so highly of them why didn’t they flat out say that as well? They are still saying no signs of infection. I can’t believe I took my pets here for over 14 years. I can’t believe I referred friends and family to this person. That this is supposedly a person that cared about animals when in reality couldn’t even be bothered to helping us find out what happened even just an X-ray. Talking to her has done more damage than anything. Our family is heart broken, and she couldn’t give an ounce of sympathy, empathy, or even care about what happened to her patient. I’m absolutely disgusted with you Ms Jane."

"Dr Jane and staff have always given my golden retriever the best care in the 10 years we have been going to Blue Cross. Unfortunately, we are moving and have to switch vets."

"The staff is exceptional and kind. They did an excellent job with our older dog's teeth and lump removal. Extremely affordable and appreciate all the love they have for their patients. Highly recommend for their professional and compassionate care."

"They seem to genuinely love animals here. I brought in a feral cat with a cut and they took me in even though walk-in time was over. They are very decently priced too. Definitely will be back."