Verizon 210 North Nellis Boulevard, Las Vegas, NV 89110

"Call center never open for help terrible company"

"This place has the worst customer service I have ever seen. I wasted a day and a half trying to get my phone number ported over to my new Verizon Phone. I opted to pick my phone up so that they people at this location could make sure it was set up properly. They refused to help. I left the store with my phone not even working. I talked to several reps on the phone last night that could not figure it out either. I finally got one rep on the phone name Verona who took time to find out what need to be done and she got my phone number ported over in no time. I was about 2 seconds from cancelling this entire deal. Train your phone to have better customer service. I have never been treated like this by any other carrier. They also want to charge $30 to transfer my data from my old phone to the new. No other carrier charges for that. I would not recommend this service."

"Long wait, had online return orders. Refused to help or call CSR that could help. That's why we left them. Overpriced and jetpack lag is not good for that rate Have tried to give them several chances over the years and never get the service promised 3 stars for store cleanliness"

"When you switch over and you need something real quick.... this is the phone that you will get....I did 4 lines and getting these phones I only paid 54.00 and picked it up at the store and then went on line and bought the phone that I really wanted.... and that phone that verizon gave you put it away just incase your other phone breaks that's your back up..... it's paid for why not....."