Kapolei Satellite City Hall

"Best DMV on island! Wouldn’t go anywhere else. I live in Waikiki and go all the way to Kapolei for DMV services."

"It seems like there was a miscommunication at the permit office. The person who assisted me, a gentleman with glasses, advised me to return at a later time as I had arrived earlier than my permit's expiration time. He also mentioned that I needed to bring my husband along as he had some concerns regarding the documents that I had presented. However, when we returned as advised, the gentleman said that he was unable to process our application and requested us to come back the following week AGAIN."

"I recently visited the Kapolei Satellite City Hall to pick up new plates. There was no line and the staff there were fast and efficient. Not only were they quick, but they were also extremely courteous and professional. When I walked in, I was greeted with a smile and helpful assistance. They consistently provide excellent service every visit."

"Gets very busy first thing in the morning. I'd recommend an appointment. The lady checking everyone in said there are same day apts available, but the wait would be 3 to 5 hours. Overall, it was a very easy process to get DL transferred from out of state"

"Had to show up 15 minutes early for new passport application, I showed up 45 minutes early and My appointment was 1hr late. However, it was super quick and took 5 minutes. The lady that help me was super helpful and I received my passport in 2 weeks"