15th Medical Group - Hickam Clinic 755 Scott Circle, Joint Base Pearl Harbor-Hickam, HI 96853

"This clinic is wonderful! The employees are friendly and professional and the pharmacy staff are always happy to answer questions regarding medications. I especially appreciate the lab because everyone there is super nice and great at blood draws."

"Probably one of the worst AF clinics. This place is severely understaffed for the AF population it serves in the area and its clear a second clinic needs to be opened to facilitate the whole AF population on the island. This review isn't a reflection on the Airmen and doctors who work here, but with frustrations in getting actual medical care. It can take up to 3 months sometimes (usually over a month) to see your PCM about a medical issue and when you finally get to see your doctor, most of the time your condition has already passed or has become worse. Getting simple things like profiles signed by your PCM is a nightmare and can take 1-2 weeks in a process that should theoretically be instant or done within 24 hours. It's very rare that I give sub-3 star reviews."

"Not a good clinic because for 3 months straight I had to or they had to cancel my spouse appointment due to providers ALWAYS going on leave or our appointment wasn’t imputed in the system so it says we were never scheduled."

"Waited a month and a half for a public health appointment, show up and get told they forgot to call me to cancel. Asked when I could be seen next and can’t be seen for another month and a half. Previously public health has rescheduled me during a Friday appointment once I had already shown up do they could do early dismissals. Told my only other option is the Er of schofield urgent clinic 30 minutes away. Disgusting"

"It's a pretty decent clinic as far as military clinics go. MHS Genesis finally allows you to make an appointment online. So that was a plus. The personnel that I saw did a great job. As usual there was minimal to no wait being seen, unlike from what I remember when you're seen by a civilian physician. The building itself is really cool too. It still has scars from the Imperial Japanese attack on December 7, 1941. Very historical and interesting to see in person."