Mattress Firm Harvard

"Maurice was so helpful and patient. We found the perfect mattress. And with their 120 day return policy, if it’s not perfect, we can exchange it for a different one. We can sleep peacefully! Thanks Maurice!"

"My experience at the Mattress Firm in Reno was a 10/10! They had the best prices on mattresses in town. The gentleman who helped me out was very knowledgeable, friendly, and attentive. I would definitely come back if in need of another mattress, great-quality pillows, etc.!"

"Wanted to thank Shelby the manager of all three Mattress Firms; Also Noelle who was my sales person! Unbelievable customer support when I got home and realized my bed might not arrive due to snow and I had a few extra minutes to comb thru my purchase and alter a couple things that I missed while in the store off Virginia Ave n Reno. First, I received I call from Shelby the manager within 10 minutes of my message to her. She addressed my concerns and basically found a amiable solution within minutes that made any concerns quickly dissipate. She not only provided me with very honest and carefully thought out feedback, but assured me to reach out any time if I needed to change my order before it shipped! Very helpful. I felt like i was treated like family at Mattress Firm. Noelle my sales person was very up front about the differences in products and had my “trust” after merely a few minutes. I would highly recommend anyone going to Mattress Firm f you need solid, prompt, efficient explanations from employees who genuinely care and are not concerned with a commission or trying to push items on a customer who s struggling to commit on a big purchase! Very happy so far! Thanks again, Noelle! Thank you Shelby!!!"

"Excellent customer service and price! We got a 2023 twin XL Beauty rest mattress for $469. It was originally $800!. The box spring $70 and frame $70- all discount from $150 and a $100 (coupon in the store). The manager is exceptional and knew pertinent information on the best mattresses for giant 200lbs 6'4 teenage boys! Delivery was on time! The shipment was from Sacramento to Truckee. Five stars! We had made the mistake of buying JUNK mattresses online! Do not do this. Go into the store. The mattresses are high quality and supportive with plush fabric. 10 year warranty and if you keep that warranty discount to a new purchase on any new purchase mattress. We will be back buying a CA King."

"Amazing service and salesmanship. Shelby helped us and was informative courteous and kind to us and our baby. Even gave our baby a little toy bed to play with while we tested mattresses. Would gladly come here for all of our future mattress needs."