Albertsons

"It’s my local place to shop. Rating two stars for the staff minus the stellar produce workers who always go above and beyond. They consistently forget a lot of items on my drive up order causing me to go back. When I called to inquire about my lost items last time the person on the phone was very unhelpful and said she wasn’t trained to know if I could be refunded for anything and was blaming her co-workers for their mistake versus apologizing stating their ignorance in not seeing the items that needed to be brought out. Last time I was in store I waited over 30 mins for someone to unlock formula followed by the cashier actively FaceTiming someone my entire checkout which was super uncomfortable and unprofessional."

"I mean, it’s a grocery store. They do a fine enough job. The staff is generally helpful. Shoutout to the floral department. But my 3 stars refers mostly to the Kroger monopoly and the absolutely disgusting standards by which they accept/reject produce. I’ve attached pictures, I know there are simple folk that think this is a good thing, but this kind of uniformity comes as the cost of exuberant waste. And frankly, it looks like a dystopian nightmare. All produce, perfectly uniform. Nature doesn’t do like that. Very freaky experience. Putting tomatoes in a bag felt surreal because they were all the exact same. I want variety! Different shapes, sizes, colors. Respect the farmers and take all nutritious produce. Respect home cooks that can handle meaningless blemishes on tomatoes. TL;DR - the uniformity of the produce, mixed with my experiences in sustainable agriculture, caused me suicidal despair. Monopolies must be destroyed."

"During my last three visits, I have consistently found that the roasted chicken is unavailable and the display case is empty. When I inquire about it, the staff seems to have forgotten or overlooked it, as evidenced by their expressions. They often claim that it is just about to be put in the oven. This has been a recurring issue."

"You might as well steal from here. I witnessed someone skip checkout and walk out with a full cart of groceries, the alarm went off and no one did anything. I let two different employees know and they shrugged their shoulders and basically ignored me. Impressive customer service !"

"Truly POOR service. Employees are just walking around practically doing nothing. Long wait at checkout. Only two open and behind each at least five customers with full carts are waiting. This is the Day time that we normally go. Whoever the floor manager is should be fired."