VEGAS.com, LLC

"Penalized with 1/3 refund, "late cancelation" due to testing positive for COVID 19. Should I come anyway? At least they answered the phone. I will never use this site again unless I get a FULL refund!"

"I booked a show; MJ Live @ Tropicana The show was nice for my grandchild, who loves MJ newer songs. He didn't like the wait because we had arrived early due to 1st come 1st serve seating. Once, we were seated, and the show started, satisfied. The theater is small, but we had decent seats in the preferred area, which is close to the V.I.P section. Sitting in those sections near stage, you will get more attention and interaction from the MJ impersonator. Overall, it was an easy over the phone purchase and ask about the seating areas for shows."

"Very long hold times (40-60 minutes). Booked a canyon flight tour three days out, they called next day to say it was cancelled by the operator, changed us to the morning, then never provided details in an email. Called, found out we were never confirmed for the rebooking, we were out of luck. They did refund quickly (as if that took much work on their part) but the tour was one of two things my wife really wanted to do on this trip...so not impressed and won't ever use them again or recommend them."

"I have continually called and emailed since not receiving my refund for tickets to a show that was cancelled, due to COVID-19, last April. I have NEVER received a response aside from an Email last May saying that it could be up to 30 more days for my refund to be received, which I assume they sent to everyone in my situation. Absolutely ridiculous. After reading the reviews, I can't believe they're getting away with scamming all of these customers."

"I'm deeply disappointed as I've used them in the past but past few days they have not responded via voicemail nor from my emails. I cannot believe how unprofessional this is and will not use ever again after this latest episode. I cannot cancel my reservation and change it due to their obvious ignoring of my calls and emails. I'll be stuck going to a hotel I would rather not go to but upgrade so I know better next time. They will also get a complaint via BBB and Federal Trade Commission plus I'm writing the Las Vegas Nevada AG office."