Salvatore Ferragamo 2201 Kalākaua Avenue, Honolulu, HI 96815

"This place is disaster. Don't buy the products they recommend. No refund for sale items. But, I didn't get enough explanation before I bought it. You are a customer before you buy, not a customer after you buy. Worst service ever. A service that lowers the value of the brand."

"Where do I begin… I got these top quality Italian slides and they spared no expense in their craftsmanship. From the high quality plastic, to the authentic Italian hot glue that held them together these are made to last about a month. At first wear they were not only hard and uncomfortable, they gave me blisters a must have feature for all new footwear. Shockingly after suffering with them on after a few times they did break in and were actually fairly comfortable, that’s when they fell apart. Recommend them to someone you don’t like very much. I’ll be stopping by to see what kind of “warranty” they have but I’m not expecting much. They gave us a full refund so they made it right which was cool. Just beware these ones."

"Very disappointed, Racist behavior. Closed store on our friends, escorted one out. Will never shop near and will continue to spread the word on their abhorrent behavior."

"Exemplary service and amazing luxury pieces. As a traveler from the LA area, I stepped into the Royal Hawaiian’s Ferragamo store to find myself a birthday gift. Little did I know, that I would be leaving with two! Right off the bat, I was helped by Kentaro, a very knowledgeable and patient retail partner. He led me through the items I gravitated towards and offered very helpful advice and tips regarding each piece. He very much understood my vision and preferences and I couldn’t sing higher praises for the aervice he provided my husband and I. I purchased a lovely mini wallet in the color Carraway Seed while my husband bought me a pair of LOVELY and COMFORTABLE Vara Bow sandals. I was genuinely impressed with both the quality and comfort of the shoe, especially on my flat feet! I will most definitely think of this location finally given the service I was provided by Kantaro, and for the large selection of goods I’ve seen (more than LA area). If I am so lucky to visit Hawaii again, I will easily make a stop at once!"

"i worked here so very familiar with the products. i dont like promotions because its simply inventory that has not sold, so best not ask for "recommended" product. it is just bigger kickback for sales team. best just buy what u want. store is one of largest in country. as i recall only Rodeo Drive and NY locations are bigger."