Kauai Marine & Mower

"Consistently pretty unhelpful customer service. Would recommend Kauai small engine repair, Home Depot, or Kawamuras over this place. Really the only reason to get something here is if you don’t have time to get it somewhere else. **edit** Thank you for the reply Steve. I'll ask for you next time I am there and hopefully things go better."

"Always clutch they carry echo everything... Honda too, alway willing and able to help"

"I bought an echo hedge trimmer and it quit working after an hour. I was cutting only guinnea grass (our notorious fast growing grass) and It died. Instead of replacing they insist on fixing the (brand new) item. Next week I have to use the hedge trimmer again and I had the same issue. I tried to get my money back but they insist yet again on fixing something that should've been working in the first place. I asked how can I just do it myself but Echo makes it to where you need special tools only given to authorized dealers. This shop doesn't have your best interest in mind. I will ALWAYS go to Home depot for quality assurance from now on and that's not a commercial. Seriously tried to support small and look what happened. Theses guys are a joke"

"A quality business in an old, vintage building. The old Urabe Store! Steve has brought to Kapaa a great service we need. In particular, Robin is a WIZARD at finding the petfect fitting part for your chain saw, weed wacker, lawn mower, and most everything! Im thankful for Kauai Marine & Mower in Old Kapaa Town."

"Marine and Mower are the go to shop for mowers, generators, landscaping tools. It feels good supporting these guys. They hooked me up with a loaner Mower when I needed one while mine was in the shop. They are on point."