Starbucks
6477 Mokapu Mall, Kailua, HI 96734
Hours open
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
7:00 AM - 7:00 PM
Sunday:
7:00 AM - 7:00 PM
Photos
Location & Phone number
6477 Mokapu Mall B117, Kailua, HI 96734, United States
About the Business
Starbucks at 6477 Mokapu Mall in Kailua, Hawaii is a popular cafe, food, and store all in one. Known for its signature coffee beverages, delicious pastries, and cozy ambiance, Starbucks is a go-to spot for locals and tourists alike. Whether you're looking to grab a quick cup of coffee on the go, relax with a book in hand, or stock up on coffee beans and merchandise, Starbucks has something for everyone. With friendly staff, free Wi-Fi, and a convenient location, Starbucks is the perfect place to fuel up and unwind in Kailua.
Reviews
"I have been coming here everyday since I arrived and the employees here are so kind and fast! I work on my online schooling, which they know and ask how I am doing with my classes. Highly recommend them!"
"Large, comfortable lobby area. Full menu. Cash or credit only...not a company store, so you cannot use Starbucks stars here. Several mugs, tumblers, and gift items to choose from, and several packaged coffees as well."
"Ordered a drink I've gotten for 5+ years. Was told I was basic when I bought it and that I had probably just seen it on a tik tok video. A gentleman then proceeded to make my drink differently than requested. He told me that it's going to taste the same. Suffice it to say, it did not taste the same. It wasn't bad, just not what I ordered."
"Was in town visiting and happen to go to this Starbucks. We did not get greeted and stood in line for approximately 10-15 mins while they all assisted another customer. Not one of the employees acknowledged us. Also, the fire alarm went off and it took them almost 20 mins to shut it off. It was loud and annoying! My tea was fine when I finally received it."
"This location needs an audit or new management. I’ve had unpleasant experiences here for years. I always think it’s going to get better. I always want to give people grace and the benefit of the doubt, but the grumpy vibe here brings me down big time. I go to the Aikahi location now, but I popped in here the other day and nothing had changed. I don’t expect anyone to care about my very first world problem but I hope the owner gives some attention to the staff issues. The service is SO SLOW whether it’s packed or empty. The quality of the coffee is extremely inconsistent. I’ve choked on way-too-strong cold brew and I’ve been given cold brew cups that are under filled by an inch or two. Baristas are filled with silent rage if you ask for a tweak. There are baristas who regularly behave unprofessionally, seem bothered to deal with customers….at the register….are combative with fellow workers and aren’t efficient or helpful. **Through the years, there have been beyond lovely baristas who are kind, great at what they do, and quietly put up with difficult co-workers, and I hope they know who they are** I know this review is very Karen, but this place needs some HELP! I know customers can be awful, difficult, demanding, and that’s draining as hell. BUT if you’re choosing this public facing job, you’ve gotta be professional."
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