mr. COW Waikele

"After ordering, we waited 30 minutes for our order of a single Messy Kinako with Beef Sausage filling. It was good but not worth waiting 30 minutes. Didn't look like they were THAT busy either. They offered no explanation, no smiles, no apologies. Just, "thank you for waiting". Worst customer service I've had in a long time."

"Ordering is quick and there is a nice seating area right outside. We ordered a potato and mozzarella cheese stick, flaming hot Cheeto corn dog, and then a spaghetti corn dog. All three were delicious and unique. I was expecting greasy as it is fried. It was not and that made the corn dogs even better. Order the Flaming Cheeto for sure!"

"5/6/2022 I've always wanted to try this Korean style hot dog but I haven't been close by a location until today. Luckily, we were exchanging something from another store and it was around dinner time. Saw this place and was immediately excited-I'm finally going to get my first Korean style hot dog! There was a bit of a wait to order because there were two little children (under the age of eight) in front of me, ordering with a debit card. Because they were by themselves, the helpful counter girls were doing their best to make sure they understood their order, while helping them to use the debit card. The kids ended up running off to get their parents (who were in another store) because they needed the PIN to use the card. The counter girls were so patient and apologetic that I had to wait more than 10 minutes to order. But hey, no worries because I appreciate good, kind customer service and little kids are customers too. Anyway, I am a big fan of a hot dog so I could have waited even longer, no problem. I ordered a Spaghetti Stix hot dog, with half mozzarella and half sausage, and marinara sauce on the side. When I got to my destination to eat, about 15 minutes away, the hot dog was still hot and so, so delicious! It was covered with Parmesan and the marinara container was filled to the top with yummy sauce! Oh my! When I get out this way, I have to be sure to stop by to try another hot dog. Both customer service and taste exceeded my expectations."

"Small but very clean and organized location that is next to (shares a space with) Dippin Dots. About $5 for the classic which is a version of a mozzarella stick in a corndog batter covered on the outside with large crystals of sugar. It was tasty and everyone in my family liked the novelty and taste of it. I found it pricey but it was good. My kids really liked it and I saw no less than 6 other kids eating the same thing. Will have to come back and try the other varieties. Will be back."

"My experience here at this location was just horrific- as I had to wait for 20 minutes - and there was nobody at the store (it wasn't even busy...) I think there were short on staff and I did feel for them but that is not a good excuse for the slow service. When I had mr. Cow in Ala Moana - which is super busy location - it was very quick service and pleasant. The management needs to act fast about this issue, otherwise I fear that they would lose their fans."