Sykes Automotive

"Charged me 190 after 1.5hrs of getting nothing done. I brought the wrong part but even a different shop was able to identify that before touching my vehicle. Fishy practice or just idiots"

"Amazing service and honest, hardworking individuals. It was great working with David, he was very helpful and upfront about what they could do to help. It seems you get your moneys worth here, as they are honest and will do what’s best for your situation."

"Great place, I brought my Jeep in with a busted radiator at 2 in the afternoon and it was ready for pickup at 9 the next morning. The guys even stayed late that night to get it done. The team sent text updates with photos during the process which I think is great customer service."

"David and his team take care of my nonprofit vehicles and do an outstanding job. I’ve never once had an issue they fit me in even when they’re already busy communication is outstanding. He’s honest, hard-working, incredible quality, knows his stuff. Most recently, the back door of my Rescue van broke I took it to the dealership and they struggled to diagnose what the problem was recommending things that they weren’t sure was going to fix it. although I would have to special order the parts, wait for them to come in, try it and if it didn’t work, they couldn’t take the part back because they were special order. Instead, I went to Sykes automotive. Within two minutes of pulling up . David told me what the problem was and how he could fix it and he left me that day with a workable solution so my door would work until he could finish the final repair with the parts. I was able to still use my van and he was able to repair it perfectly. Blew my mind. The dealership couldn’t even do this. If I could give him 10 stars, I would if you’re looking for an honest shop with a gifted mechanic and a team, that really cares and prices that are reasonable and you can afford go see them. You won’t be disappointed."

"Overall Patient & Understanding, It's very difficult to find a "Car Wizard" in Hawaii, because of the overwhelming number of cars, and not enough mechanics to work on them and still be honest with you. Firestone on Scholfield Barracks drew the last straw after they sabotaged my Lightning pickup, and with my old 93 Jeep Sahara with over 207k miles I was desperate to find someone confident enough to work it. I found Sykes Automotive after months of searching for the "Jeep Guy" and realized he also can work on Lightnings too. To summarize, he and his crew were able to improve my pickup with better engine cooling, idling, ride quality, and engine management. With my Jeep it was fixing my brakes, engine seal replacement, steering, and suspension. It's quite costly like everything else on the island, but was willing to pay for it. Honesty and overall longevity for the cars was and is my goal. Unfortunately because of the island weather and location, getting my Jeep ready for the long haul back to mainland was not done. Unfortunately during my multiple trips up and down the island for VPC paperwork the roads injured my Jeep further. While still operating shows signs of overheating and blown head gasket due to the oil change that was never made, and a broken whiper motor that was never replaced(driving in the rain). My only complaint was the lack of communication between us, which ultimately boils down to time management. David if your still reading this, sorry for the long review message, and also recommend getting someone to help you manage you appointments in the future. I can tell you get easily swamped during projects and micromanaging so much can take a toll over time, and make you forget other customers. Also thank you and keep up the good work. I'm here in Virginia with the Lighting and the roads are GREAT."