Wax Queen LV 11221 South Eastern Avenue, Henderson, NV 89052

"Very disappointing service – sloppy waxing, bad customer service, refusing to refund for computer error. I was the first appointment of the day; I was 5 minutes early and she was 13 minutes late (for a 45-minute appointment) but had time to get a coffee on the way. I had a bikini and eyebrow wax scheduled. Both were sloppy, I had to fix my eyebrows when I got home and had to go to Pretty Kitty to have my bikini wax cleaned-up and shaped properly. There were a lot of hairs remaining and even some patches. At the appointment I had asked her to get the random hairs, she did one more wax and didn’t even look closely to see if the hairs were now gone. When I texted her about how I was disappointed with the service, her response included aggressive capital lettering and she was blaming me instead of taking responsibility for her own poor service. One thing she said was, “once a client looks in the mirror and says ok, my job is done”. Have you ever tried to see light blonde hairs in a hand mirror while lying on your back on a table? It’s nearly impossible. I have never had an esthetician that doesn’t thoroughly evaluate the areas after waxing to make sure everything looks perfect. I was also charged for the wrong service; it was a glitch in the scheduling system. She said she would refund me, I have sent two reminder texts after our original message with my Venmo info, still no refund. I do not recommend her services."

"Beautiful person and excellent service. I recommend the sugar scrub it works wonders."

"This was my first time getting a Brazilian and Vajacial and I had a wonderful experience. Jasmine was very skilled at making the waxing virtually painless and the vajacial was so refreshing afterward. I was very nervous but Jasmine made it a comfortable experience and was very easy/comfy to talk to. The quality of service was absolutely fabulous and I highly recommend her business!"