Once Upon A Nail Salon 25 Via Bel Canto, Henderson, NV 89011

"If you're ever visiting, the Village in Lake Las Vegas, you must book an appointment with this wonderful and beautiful nail salon. There are none like it! Great staff and great prices!"

"I had time to kill while staying in Lake Las Vegas for a weekend. I booked an appointment at Once Upon a Nail to get both my nails and a pedicure. I am so glad I did! The shop is super cute and Jessie did a wonderful job. Jessie did structured gel nails and added tips too - I didn't even know this was possible before! The pedicure was very relaxing as well. I wish I lived closer because I would be back in a heartbeat. Now I just need to find someone in Denver that has the same color (they have really cool chrome gel colors - I got both my nails and toes to match in a super cool pink) and can do as good a job. Next time I am in Vegas I hope she is still there because I would make the drive just to see her again."

"Jesse and the rest of the team are FABULOUS! I’ve had issues in the past with nail tech abilities & product quality, but my visit yesterday was spot on! I will definitely be returning to see Jesse!"

"I really hate to write a bad review as my husband was very much looking forward to taking me here. This salon is located in Lake Las Vegas at the village. He purchased 2 mani/pedis for both of us. I’m giving this establishment one star for the salon itself as it’s absolutely enchanting, it’s like walking into a fairy tale nail salon as advertised. It’s super clean and the place smells amazing! Im giving another star to the technicians and receptionist as they were welcoming and sweet. However, it’s like you when you go to a fancy restaurant it’s super bougie but the food quality isn’t there. First, they lack gel or regular nail polish colors which is understandable considering they do not get the kind of volume they would get at a high traffic salon. I would at least expect top notch quality for the polishes they do have. Britney did a good job with the sugar scrub, the mask and 10 min massage. However, as far as applying the polish this is when the “salon experience” took a nose dive. She used regular polish but then used a gel top coat on some of my toes. She then went on to say she’s not going to charge me extra for the too coat! I certainly hope I wouldn’t get charge for a product or service I didn’t order. She was concerned that it would not dry properly as you are not suppose to mix regular polish with a gel top coat. So she did some of my toes in gel and the 2 big toes in regular polish. By this time 90 minutes have passed and I still have not gotten my manicure. My husband was almost finished with his. The way this was going I changed my mind about getting a manicure. I didn’t trust that she would do a good job on a manicure and the toe polish was not drying properly . Thankfully I skipped the manicure. It was already 1:10 pm and our appointment was at 11:30 and my toes were still wet! Britney and the receptionist did assure me that if I had any issues with the polish not drying properly that they would fix it. What I cannot comprehend is why she did not fix it and redo the polish while i was already there. She knew she mixed up the regular polish and the gel together. I do not have time to come back park my car and walk the unavoidable scenic route to get to this salon to get 2 of my toes redone. I had already spent well over 90 minutes for a pedicure. I certainly was not coming back to waste more of my time. For $65 I expect the polish to be flawless. I was more stressed than anything as my toes look disheveled after spending time and money. The other issue I have is that they made my husband pay separately for both of our services as their technicians are on commission. How is that the customer’s responsibility? That is the responsibility of the owner. We have the right to pay one transaction for both services. It would have been fine but here’s the kicker they charged a service fee for each credit card transaction. My pedicure was $65 plus gratuity and a transaction fee of $2.60 which was over $77 for an ugly pedicure! My husband’s manicure and pedicure no polish was $114.40 plus another $22.88 in tips for a grand total of $137.28 thats just a mani & pedi. If you were to bring a bridal party of 10 they would charge 10 different transactions on your card. That’s ludicrous. We certainly don’t carry cash…it’s 2023. We use a card, Apple Pay, Venmo, Zelle, CashApp& PayPal. For this price point I rather go to the Wynn salon or honestly any other nail salon would have given me a proper polish. Perhaps the polish is outdated or she mixed gel and regular polish which didn’t cure the polish properly. See photos for yourself as how the 2 nails did not dry properly. I’m very disappointed as we really wanted to love this place as it is closer to home. I’ll continue to make my 45 minute drive to my regular salon. I’m not advising anyone not to come here as everyone will have a different experience. I just had a bad one. I came here to get pampered and get a good pedicure and manicure instead I left feeling uneasy, stressed and 2 ugly polished toes."

"What a guilty pleasure. Feel your inner child dreams of being a pampered princess in this delightfully designed salon. peaceful meditation vibe as sip your Mimosa whilst lounging in your throne that doubles as a deep tissue massage and having your feet massaged and pampered to perfection. Also had a full set and gel polish which turned out exactly the way I hoped. I had Maria as my technician and she was very cool and very good at her chosen profession. I will ask for her in the future. It's not cheap. This is a great gift for your mom, sister, or wife or girlfriend. The extra cost is due to sitting by a lake in the middle of the desert and really getting a vacation feel that you don't, can't get anywhere else like it in the middle of the desert. In other words, It's as much an experience as it is grooming. Really enjoyed my gift that my husband gave to me! Enjoy!"