Liberty Collision

"I absolutely LOVE LIBERTY COLLISION. If I could give them 10 stars I would. Walking into their office for the first time was very warm and welcoming. Talking to the entire team and seeing how easygoing and knowledgeable their were put the icing on the cake. Nonetheless, they fixed my car quick and kept me up to date with the process. Liberty Collision also relieved a lot of stress by having enterprise pick me up and drop me back off to my car. I ABSOLUTELY LOVE LIBERTY COLLISION. I 100% RECOMMEND THEM FOR ANY AUTO BODY REPAIRS. They know what they’re doing and have my car looking BRAND NEW. I know exactly who to come to if ever needed in the future.THANK YOU ALL SO MUCH FOR GOING ABOVE AND BEYOND AND MAKING ME FEEL COMFORTABLE WITH YOUR SERVICE. I LOVE YOU YALL VERY MUCH. Thank you thank you thank you."

"Donny the owner is top notch customer service. I wasn't able to bring them the business but even then, their hospitality assisting me out while I was stuck in Reno's snow storm is unmatched! To Donny and your team, I appreciate the help very much and wish you all very best."

"Review from Sara Carmack. My SUV was not repaired correctly by another shop when it was hit out of state. In Reno, I could not find any shop to help me until I found Liberty Collision! Randy and Donnie were the best! Truly good-hearted people the really care about you, the costumer! They put safety and ethics above the rest! If it was not for Randy I would be driving an unsafe care. Liberty collision goes above and beyond in the car repair industry. You can trust the quality of work and that they will do the right thing every time! I am so grateful for Randy, Donnie and the team at Liberty Collision for taking on my problem and not giving up on me! 10/10 recommend!!!"

"Highly don’t recommend this place. Very poor communication. I had my f350 dropped off last month after an accident. They estimated the damages to be around $15k to fix. I asked about time frame. They said they need to put it on a rack to measure the frame. That sounded great! They said it would be measured within the week. I called two weeks later and asked for an update. One of the people answered and said they are waiting on parts. Sounded great! He said it would about a 3 month wait for the parts to come. I had no problem with that. Donnie the owner was supposed to call me the next day. He didn’t so I called him. I asked if they had measured the frame and he said they didn’t. At this point I was beginning to be frustrated because they don’t live up to their word. He then said it would be measured next week. Then he called me the next day telling me his estimate is $36k to fix now without measuring the frame. Makes no sense. Then he told me to find a different shop. This place is a complete waste of time. No communication. Absolutely ridiculous. I had no intention to rush them to fix my vehicle. Just wanted a general understanding on timeframe etc. All I wanted was some basic communication and this company clearly cannot live up to that in my experience."

"The team over at Liberty Collision went above and beyond taking care of our car and making sure we knew the entire process. We had a small concern after the work was completed and Tom promptly took action to remedy the concern with out a second thought. Couldn't have asked for better service or a better quality job. We are bummed the car was damaged but very happy to have had the Liberty Collision family put a smile back on me and my wife's faces. Thanks again!"