Verizon

"Verizon internet & home network service does not work well in the 89701 area and is also over priced. I expirence complete dead zones randomly 50% of the time with both their mobile data and their home internet. It is also non dependent on location as sometimes I will have completely fine internet at my house one day, then the next it will be completely cut off. Very expensive and does not deliver."

"My husband and I had to get new phones today and transfer me over to his service. Lisa was amazing! Super helpful and made sure that we were taken care of. She explained everything great and made sure we were aware of everything. Would highly recommend going to this location. Thanks Lisa!"

"Mike was so helpful. He had all the answers to all my questions. Mike is great asset to your Verizon store! I'll be back!"

"This was my worst experience in the State of Nevada. I've lived here for several years and this is the first time I have been completely ignored in a place of business. I walked into the store to purchase a new phone. I was greeted with a smile, had my name taken, was told I was next, and then it went down hill. The only way I can say it, is to say it. If you guys do not want black people in you store please just hang a sign that says it. I stood by patiently and watched three people of a certain complexion walk in and get service while I was ignored. My patience ended when they all left and the two gentlemen (used loosely) continued to go about their work day as if I wasn't there. Ultimately, the worst experience I have had since leaving the south. Way to go Verizon. Second Post Well, I tried. How many strikes do you get in baseballs? Oh yeah, three. Well Verizon just hit strike two. Please do not send me another email saying that you will reach out to discuss my concerns within 72 hours if you only intend on sending me a copy of my concern. I already know that I have a concern with the way I was treated. If the next message I receive from Verizon as a company is that what happened doesn't reflect the company, please save it. The fact that Verizon, as a company, has not or can not properly addressed this issue says all I need to know about the company and management. Right know I'm challenging Verizon to prove me wrong. If you can."

"Words cannot express how much I appreciate the outstanding customer service that Lisa provided to us this week. She spent two full hours with us while balancing ongoing phone calls and texts to/from different service providers while checking in with and resolving other customer needs. She was charming, empathetic and had a fantastic sense of humor. I cannot think of a better person to do business with than Lisa at Verizon in Carson City. Thank you, Lisa! You made all the difference, and we are so deeply grateful."