PT's Gold 4424 West Spring Mountain Road, Las Vegas, NV 89102

"We went to 4 local bars during the Super Bowl, and this bar was by far the worst. The bartenders were miserable (with the exception of the one male bartender Jesse, who was polite and professional). The main female bartender serving us was rude and appeared as if she was irritated by every customer. This was our second bar during the Super Bowl, so as we sat at the bar to play on the poker machine, we asked if there was any benefit for playing toward our drinks since we saw the sign that notified us we can’t sit there unless we play. She stated we receive 1 free drink per $20 spent on the machines. I first played a $20 bill, and then played a $100 bill, and my partner played 3 $20 bills. Before we ordered food, and ordered another round of drinks we’d decided to confirm how many drinks we had remaining to ensure they were tracking how much we’d spent on our machines, but were told (by a very irritated bartender) we had already been served all our “free” drinks and the next ordered would be the first “charged”. By that time I had been served 3, and my partner had been served 4. When we asked again if the free drink per $20 applied, she again just stated we had no more “free” remaining, and said all my free drinks had been served to my partner. We left. If you’re looking for a friendly and kind atmosphere, I’d highly suggest either Griff’s or Moondoggies. Both these other bars were fairly priced with outstanding customer service, and very friendly clientele. Almost forgot to mention my partner informed the bartender the men’s restroom had a serious issue involving a customer passed out and a large amount of vomit that was difficult to avoid throughout the stalls. She looked at him like he was the problem for notifying her. The next time he tried to use the bathroom, the problem had not been addressed."

"Fantastic place. They were really busy and short staffed when we arrived. But nothing was a problem. Our beautiful waitress was rushing around taking orders, pouring drinks and delivering meals. And all with a smile. Food was quickly served hot and delicious. All wheelchair accessible."

"We came here before when we were not able to get a table for dinner in one of the restaurants to just chill and have drinks. We remembered that this place had some pool tables and wanted to check it out. The place is spacious and we came at a perfect time, afternoon, when it was empty. The person at the bar, Jen, took care of us and made sure we had everything we needed. My friends and I really enjoyed this place and will be coming back again (which we did before we left, and Emily helped us out. She was also pretty quick and friendly.)"

"I love coming to PT’s for their Pub Platter breakfast for $10. Such a great deal. And the environment is so chill and fun. Love the music they play and the guests here are always super nice. The bathrooms was spotless, they had hand sanitizer at the door, and the entire place is well kept up. Thanks so much and see ya again soon. Happy customer Michael"

"Bartender was unimpressive on a Tuesday night. Was not wanting to make an old fashion Makers Mark which has a large profit for little work. Stated she did not have the ability to make it due to not having Cherries… So what, make the drink and give it your best effort. You could tell her best effort was being saved for something other than her guests and employer. Played pool and ordered several more drinks minus the makers old fashion. Just beer… server was nice but took a very long time. We were going to order food but 20 minutes later and we had to ask for our check from the bartender. Of coarse she bounced us back to seeing the server who was very kind but had too many guests to serve. This took another 10 minutes. PT’s needs a director to ensure staff is set up for success but more so offering their best. Two thumbs down tonight and we will try again another night. We come here once a month and tonight we should have chosen elsewhere as we are leaving hungry and looking for a new spot. Glasses empty as well… Not so much PT’s, not so much…"