Dunkin'

"I recently had the pleasure of visiting Dunkin' Donuts, and I must say, it was an experience worth praising. From the moment I walked in, I was greeted with warmth and hospitality, setting the tone for a fantastic visit. Eva, the owner of this location, deserves special recognition for her outstanding leadership and commitment to customer satisfaction. Her presence was felt throughout my visit, as she ensured that everything ran smoothly and that every customer received top-notch service. Not only was the service exceptional, but the quality of the food and beverages exceeded my expectations. The hashbrowns were freshly baked and absolutely delicious, and the coffee was brewed to perfection, providing the perfect pick-me-up for my day. Eva ensured that my hash browns did not have any cross-contamination as well. What truly sets this Dunkin' Donuts apart is the sense of community fostered by Eva and her team. They go above and beyond to make every customer feel valued and appreciated, creating a welcoming atmosphere that keeps me coming back time and time again. Overall, my visit to Dunkin' Donuts was nothing short of exceptional, thanks in large part to the dedication and leadership of Eva, the owner. I highly recommend this Dunkin' Donuts location to anyone looking for delicious treats, friendly service, and a welcoming environment. Eva and her team truly embody the spirit of Dunkin' Donuts, and I look forward to my next visit."

"Devin was absolutely rude. He was not helpful, provided a disgusting drink with pure milk, and then proceed to continue to be sassy acting like he was god when I simply requested him to remake the drink. I will be filing a formal Complaint to corporate. He should be fire or retrained on how to provide customer service and how to craft a coffee."

"As an owner of a franchise, this is very unacceptable. The manager young lady forgot to get her name. I apologize, I would rethink who you hire and put in leader ship. She is very unprofessional. She thinks she’s one of the kids working there. She has her favoritism and it shows in front of the customers. She needs to work on how to even be in that type of industry. This is a great area a great place to be very successful, but with people like that, it’s not gonna go anywhere."

"Overall the only reason I gave any stars is because I had to. I was so excited for this location as it is on the way to work. However, the food is often cold, I have had to ask to reheat items. The donuts and pastries are dry, which is not common at other locations and the drinks are watery. Lastly, the manage Devin is rude and unprofessional. I have made my last trip and purchase at this location."

"When I first arrived I got dirty looks from an employee and what I thought was a customer. I'm guessing employees come hang out off there shifts, because later on another regular dressed person was ordering a donut sat down at table next to me to eat it and then saw him behind the counter right before I left and when outside saw him driving away. Same as the gal I walked in with who gave me a unwelcome look of discuss, chatted with employee who was behind counter then minutes later was also behind counter and also driving off within the next 15 min. The gal who actually helped me was super sweet and helpful. I don't drink coffee and don't care to much bout donut brands. I really just wanted to get a quick charge on my phone to get an address. Last time I been to a DD was probably 6-7 months when I had a similar situation on needing a quick charge. Everything was ok at my first experience at the other DD. I bought a donut and coffee just for a quick charge. But at this new DD location I was disappointed with my experience with the young blonde male employee. I purchased a coffee, breakfast wrap, and donut. Sat down at a table where there was a visible power outlet and not only was it an outlet it was one that had the USB outlets for power cords. I plugged in my cord both in the USB and with my box and both didn't work. I asked if they were turned off or not working and the employee said his manager only turns them on when she sits at table and charges her phone. He added that they don't want costumers to sit down for hours on end to charge their devices. I totally understand, but seeing those outlets with added USB outlets at the table almost teasing you or laughing at you for fooling you was frustrating and upsetting, also them having a sign stating that seating was only for customers and only for 30min max was not making sense to me for them worrying bout having anyone sit down for long periods of time to charge a device. And to put the icing on the donut, this unhoused guy came in as I was standing up from table getting ready to leave and asked if I could get him a free cup of water because he asked for a cup of water and the same employee said water comes with purchase. So since he saw me about to throw out my trash from my purchase he asked to get him a cup of water so he can take some daily pills. I asked for the cup of water the same employee refuses to give me a cup because I would be giving it to the "homeless guy" ... I was surprised and asked really? You bring serious? He stands there looking away writing in a binder and after I stay quiet for a bit he says "are you done" only thing I could do is walkaway. Very disappointed with customer service from the young male employee at this location."